★★★★★ Port Douglas Road, Port Douglas, AU
8.3 guest rating· 2191 reviews
Prime Beachfront Location
Located just an hour's drive from Cairns airport, Sheraton Grand Mirage Resort, Port Douglas stands as the exclusive beachfront property along the renowned Four Mile Beach, offering unparalleled views and access to the beach.
Luxurious Amenities
With 2 hectares of saltwater lagoon pools, an 18-hole golf course, and 5-star resort facilities, guests can indulge in ultimate relaxation and leisure during their stay at the Sheraton Grand Mirage Resort.
Proximity to Natural Wonders
Situated amidst 147 hectares of tropical gardens, guests can easily explore the UNESCO-listed Great Barrier Reef and Daintree Rainforest, with Island Point Lookout just 3 km away.
Experience luxury and nature at its best - Book your stay at Sheraton Grand Mirage Resort, Port Douglas now!
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Sleeps 4 · 42 m² · 2× Double bed
The double room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as pool views. The unit offers 2 beds.
Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)
The double room provides a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as pool views. The unit has 1 bed.
Sleeps 3 · 152 m² · King bed
<p><strong>1 King Bed</strong></p><p>1636-sq-foot room with lagoon views </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 4 · 52 m² · 2× Double bed
<p><strong>2 Double Beds</strong></p><p>560-sq-foot room with lagoon views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 3 · 52 m² · King bed
<p><strong>1 King Bed</strong></p><p>560-sq-foot room, located on the ground floor, lagoon views</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 6 · 210 m²
<p><strong>3 Double Beds</strong></p><p>2260-sq-foot room with garden views </p><br/><p><b>Layout</b> - 3 bedrooms and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and cribs/infant beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 8 · 224 m²
<p><strong>4 Double Beds</strong></p><p>2411-sq-foot room with garden views </p><br/><p><b>Layout</b> - 4 bedrooms and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and cribs/infant beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 4 · 181 m²
<p><strong>1 King Bed</strong></p><p>1948-sq-foot room with garden views </p><br/><p><b>Layout</b> - 2 bedrooms and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch flat-screen TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and cribs/infant beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 4 · 42 m² · 2× Double bed
The double room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as pool views. The unit offers 2 beds.
Sleeps 4 · 42 m² · 2× Double bed
The double room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as garden views. The unit has 2 beds.
Port Douglas Road, Port Douglas, AU
Overall, we had an enjoyable stay, but the hotel fell short of the five-star experience we were expecting.
6.0We loved the location, with the hotel situated right on the beach and just a scenic 20-minute walk along the shoreline into town. The grounds were beautifully maintained, with lush gardens, vibrant flowers and tropical plants creating a relaxing atmosphere. The gym was modern, well-equipped and offered a great variety of machines. We also loved the selection of pools, and the poolside food and drink service was impressively fast. A real highlight of our stay was Harrison’s Restaurant. The food was exceptional, and the ambience made for a wonderful dining experience. The breakfast buffet offered an excellent variety of options, with particularly delicious made-to-order omelettes and great coffee to start the day.
− I think this hotel was probably a true five-star property in its heyday, but unfortunately it no longer compares with the standard of most five-star hotels I regularly stay in. The property is looking quite tired and would really benefit from a refurbishment. Some of the facilities, such as the lobby toilets, feel very dated and appear to have changed little since the hotel was built. Our bathroom was also disappointing. It needed a more thorough clean, with noticeable hard water stains on the shower glass and soap scum around the wall-mounted shampoo and conditioner dispensers. These are small details, but they're not what I would expect from a hotel marketed as five-star. The service also fell short of five-star expectations. Housekeeping seemed inconsistent, we often ran out of toilet paper and had to call reception to have more delivered. One evening, around 7 pm, housekeeping offered us fresh towels, which seemed unusual, yet our towels hadn't been replaced earlier in the day and the beds hadn't been refreshed. We were also surprised that guests have to refill their own drinking water each day from a fountain near the pool, rather than having bottled or replenished water provided in the room. One thing I wasn't accustomed to was guests reserving pool loungers early in the morning with towels. We often went to the pool later in the day and struggled to find an available sunbed, despite many appearing to be unoccupied for long periods but still "reserved." Another issue was that room service trays were often left outside guest rooms for hours before being collected, which detracted from the overall appearance of the hotel. Overall, while we enjoyed some aspects of our stay, I don't think I would choose to stay here again. I would only recommend it if you can secure a good deal, as I don't feel the experience justifies the premium prices charged during peak periods.
Perfect honeymoon getaway
10.0The hotel itself is so beautiful. The pools are gorgeous and the staff are extremely professional
− A little far out of town to walk so reliant on shuttles which are very frequent but a little pricey for everyday.
Guest review
9.0Location, room, pools
− All good
4 adults that spent circa $8k for 4 nights, we were all very underwhelmed. Run down & not 5 star!
2.0The gardens.
− Too much to list. But bedding old, bathroom set up (shower in the bath up a step), breakfast buffet slow to refill and waited in line over 30 minutes. No atmosphere in the foyer, by 8pm it was empty and nothing to do.
Guest review
10.0Such a relaxing place. Great position
− Leaving.
Guest review
10.0Amazing stay! Everything was great
− No complaints
Please note that the bedding configurations are not guaranteed and will be confirmed upon arrival, subject to availability.
Please note that there is a 1.95% charge when you pay with a credit card.
Please note a credit card pre-authorization of $100 per day will be required upon check-in for incidentals which will be returned upon departure and settlement of account. Additional amounts may also be required if exceeds house limits throughout the stay
A deposit may be required at the property.
Free public parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Children of any age are allowed.
Children up to and including 1 year old stay for AUD 25 per person per night when using an available cot.
Children up to and including 0 years old stay for free when using an existing bed.
People no matter the age stay for AUD 85 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.