Is JW Marriott Quito really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

JW Marriott Quito

★★★★★ Avenida Orellana 1172 y Avenida Amazonas, Quito, EC

9.2 guest rating· 366 reviews

The five stars

JW Marriott Quito holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.

Guests score it 9.2/10 across 366 reviews.

About this hotel

Luxurious Accommodations

Experience the epitome of luxury at JW Marriott Quito, where stylish décor and modern amenities await you in our spacious, air-conditioned rooms. Unwind in comfort with minibars and plasma TVs in every room, offering a perfect retreat after a day of exploring the historic center of Quito.

Gourmet Dining Options

Indulge in a culinary journey at our various dining venues. Start your day with a delicious international breakfast at Bistro Latino, savor steak and seafood at La Hacienda Grill, and enjoy drinks and coffee at Café Gourmet and Exchange Bar. Don't miss out on the Chef's delectable hors d'oeuvres paired with your favorite beer or sangria.

Relaxation and Wellness

Rejuvenate your senses at Zumay Health Club, featuring Turkish baths, sauna, hot tub, and a fully-equipped fitness center. After a day of sightseeing, unwind in our serene garden oasis or take a refreshing dip in the swimming pool.

Book now to elevate your stay at JW Marriott Quito and create unforgettable memories in the heart of Ecuador's capital.

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Rooms & rates

Pick your dates. Prices are live, not cached.

Suite, 1 King Bed, Terrace (City View)

Sleeps 2 · 38 m² · King bed

Desk
Desk chair
Laptop-friendly workspace
Bathrobe
Private bathroom

1 King Bed409-sq-foot room, balcony with city views Executive Level - Club Lounge accessInternet - WiFi and wired internet access Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Suite, 1 Bedroom (City View)

Sleeps 2 · 32 m² · King bed

Desk
Desk chair
Laptop-friendly workspace
Furnished balcony or patio
Bathrobe

1 King Bed344-sq-foot room with mountain and city views Executive Level - Club Lounge accessLayout - Bedroom, living room, and sitting areaInternet - WiFi and wired internet access Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, shared accommodationsNon-Smoking

Deluxe 2 Double Beds, Guest room, 2 Double

Sleeps 3 · 37 m² · 2× Double bed

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker

Providing bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.

Executive Room, 2 Queen, Guest room

Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee/tea maker

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.

Deluxe Room, 1 King Bed

Sleeps 2 · 37 m² · Extra-large double bed (Super-king size), Queen bed

Desk
Air conditioning
Bathrobe
Private bathroom
Adapted bath

This newly renovated room features all the facilities required to make you feel at home. It´s modern design includes elements of the Ecuadorian culture.

Terrace Room, Executive, guest room, 1 king

Sleeps 2 · 71 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Adapted bath

This spacious room includes a private balcony with city views, includes breakfast, high speed WiFi Internet.

Executive, 1 King Bed, Guest room

Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Adapted bath

This double room has air conditioning and mini-bar.

One-Bedroom King Suite with Executive

Sleeps 2 · 62 m² · Double bed

Desk
Air conditioning
Bathrobe
Private bathroom
Adapted bath

This suite features a mini-bar, cable TV and private entrance.

Amenities

Paid WiFi
WiFi available
Heated pool
Kids' pool
Outdoor pool
Plunge pool
Swimming pool
Fitness/spa locker rooms
Spa/wellness center
Sauna
Fitness classes
Fitness facilities
Accessible parking
Private parking

Show all 71 amenities

Valet parking
Breakfast in the room
Restaurant
Bar
Barber/beauty shop
Air conditioning
24-hour front desk
Tour desk
Business center
Room service
24-hour security
Aerobics
ATM/cash machine on site
Beauty Services
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Concierge service
Daily housekeeping
Dry cleaning
Emergency cord in bathroom
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
Food delivered to guest room
Garden
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hammam
Hand sanitizer in guest room and key areas
Higher level toilet
Hot tub/Jacuzzi
Invoice provided
Ironing service
Kid-friendly buffet
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Massage services
Meeting/banquet facilities
Outdoor furniture
Personal trainer
Physical distancing in dining areas
Physical distancing rules followed
Safety deposit box
Sanitized tableware & silverware
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Special diet menus - on request
Staff adhere to local safety protocols
Steam room
Temporary art galleries
Toilet with grab rails
Wheelchair accessible
Yoga classes

Location

Avenida Orellana 1172 y Avenida Amazonas, Quito, EC

Check-in: from 03:00 PM to 12:00 AM
Check-out: until 12:00 PM

What guests say9.2366 reviews

+ Comfortable stay+ Excellent breakfast+ Friendly staff+ Good facilities− Unfriendly reception staff− Noise issues− Overpriced for some amenities

Cleanliness8.5

Service10.0

Location9.0

Room Quality8.5

Amenities9.5

Value for Money9.0

Conford
10.0
Si
− Instalaciones
Marcela · EC · 2026-07-23

**An Unforgettable Stay – JW Marriott**
10.0
⭐⭐⭐⭐⭐ We had an incredible stay at JW Marriott and cannot recommend it highly enough. The entire team was warm, professional, and genuinely helpful throughout. The amenities were outstanding — the gym, pool, and the breakfast spread at the restaurant were all excellent. A special shoutout to Juan, the chef at the lounge, and Isaac, the server, who both went above and beyond. Juan took it upon himself to create delicious vegetarian dishes and Isaac was very attentive, it just shows a great culture amongst the hotel staff. A personal highlight: Juan's ahi sauce was one of the best I have ever tasted. When I mentioned this, he kindly printed out the recipe for me — such a generous and memorable touch. This is the kind of hospitality that turns a great stay into an unforgettable one. Highly recommend!
Travel566708 · MISSISSAUGA, ONTARIO · 2026-07-13

Decepcionante experiencia para un hotel de cinco estrellas
4.0
Lo que más me gustó fue la ubicación del hotel y la comodidad general de la habitación. Sin embargo, mi experiencia no fue la esperada para un hotel de cinco estrellas. El servicio dejó mucho que desear, solo dejaron dos botellas de agua en la habitación y hubo que pedir más. Además, no pudimos ver el Mundial en la habitación; solo estaba disponible en el bar, donde obviamente había que consumir. También tuvimos inconvenientes con el depósito de la tarjeta, ya que hicieron una retención alta y aún estamos pendientes de la liberación de una diferencia. En general, esperaba una atención y una experiencia mucho mejores.
− El servicio fue decepcionante para un hotel de cinco estrellas. Solo dejaron dos botellas de agua en la habitación y tuvimos que solicitar más. La calefacción de la piscina la apagaron alrededor de las 5:30 p. m., por lo que ya no era agradable disfrutarla al final de la tarde. El bar de la piscina solo atendía hasta las 5:00 p. m., lo que limitaba mucho la experiencia. Además, las tiendas dentro del hotel no abren los domingos. Tampoco pudimos ver el Mundial desde la habitación; solo lo transmitían en el bar, donde había que consumir. Por si fuera poco, hicieron una retención muy alta en la tarjeta de crédito como depósito y, al hacer el check-out, todavía estaba pendiente la devolución de parte de ese dinero. En general, esperaba un nivel de servicio y atención mucho mejor para un hotel de esta categoría.
Karen · US · 2026-07-08

Guest review
10.0
NA
− Somethings were way over priced. 8 USD for 1 egg is a bit overboard and makes no logical sense.
Esther · BR · 2026-07-05

Hotels of Earth · questions

Is JW Marriott Quito really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note that children under 12 years of age must be accompanied by their parents at all times.

Please note that 4 reservations or more will be considered a group reservation. This type of reservation will require a prepayment of all the stay or the reservations will be canceled.

Please note,foreign travelers are exempt of the 12% VAT as per the new Ecuadorian government regulations

Note for travelers, taxes are adjusted to local regulations. Based on local tax laws IVA % may vary in some special dates.

A deposit may be required at the property.

›Pets

Pets are not allowed.

›Internet

WiFi is available in all areas and charges are applicable.

›Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

›Parking

Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 6 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

People 13 years old and over stay for US$40 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

JW Marriott Quito♡