Inn at Bay Harbor♡

Order the Apple Brown Betty!!

10.0

We did not stay here but ordered dessert and ate it on the back porch facing the lake. Enjoyed beautiful sunset views. The Apple Brown Betty was fantastic.

A HUGE disappointment. Don’t waste your money!

4.0

What a disappointment! Don’t waste your money. We reserved a 3 bedroom cottage for our family of 8. No one called us when the room was ready - we had to go to desk at 4:30 to ask what the status was. Lunch at Vintage while we were waiting was $500 - with three kids meals. From the moment we arrived all we heard was “we’re short staffed”. The property doesn’t get to charge me over $4,000 for a three night stay and then tell me there short staffed. Open table at Vintage but they wouldn’t seat guests because ‘they’re short staffed’. I went to the concierge desk at 7:00 to get help with a dinner reservation - oh, she’s not here tonight, and we’re too busy to help you. The beds are uncomfortable and need new mattresses, the air conditioning was freezing in one floor and hardly working on the upper floor. We were so looking forward to this trip and had to spend too much money for a very disappointing experience. We live in Michigan and love northern Michigan. We will not be back. We’ll spend our money elsewhere:(.

Great place to stay in May

8.0

We were here to celebrate my wife’s birthday and our 20 year anniversary and from the start the staff, service and amenities were great. Fitness room is great and for the exception of the heated pool being closed we took advantage of the hot tub when everyone else didn’t….leaving us to have it to ourselves. They left a bottle of champagne and kind note as well. Price was much more tolerable than the summer rates as well. Room was great with kitchenette and fireplace. We stayed on the quarry side which allowed us a great stay without breaking the bank. Will b back if we see the same reviews next year!

We loved our stay at The Cottage! Those beautiful colors were so soothing

10.0

Loved the colors in the cottage! So soothing!

− Needed a few more glasses and bigger glasses for drinks.

The Inn at Bay Harbor is Wonderful however the staff at the Spa are not! Don’t waste your money!

2.0

My son brought me to the Inn at Bay Harbor Spa to treat me for my birthday. We were met by a rude older lady who I think name is Liz. Don’t think just because you spend several hundred dollars there you’re going to be treated with kindness and respect because that was not my experience at this spa. I was lounging in the lounge after my paid service and was told by this woman I had to leave they wanted to close. We have stayed at the Inn at Bay Harbor several times and the front desk and housekeeping staff are phenomenal! However I would not recommend waisting money at the spa here, go to Boyne Mountain.