Camino Real Zaashila Huatulco

Eighteen days in paradise!

10.0

Fantastic location, great beach and pools with perfect weather for our entire vacation. The Camino Real resort was wonderful; we were treated very well by the friendly resort staff, and I wouldn't hesitate to return in the future.

Lovely public areas

8.0

Great location with beautiful pool and sheltered beach. Very good pool cafe, restaurant and bar, and a nice Starbucks ‘library’ too. However, bedroom disappointing - needs investment to bring it up to the standard of the rest of the place. Bathroom a bit smelly annd air conditioning noisy. But if you get a modernised room, go for it!

Bad hotel! Not coming back

4.0

Cons: Initially bathroom was not clean, mattress too hard and the hotel need some renovations! Some personnel (beach towel lady and reception) with bad attitude, Noisy and you can hear other rooms Pro: good location and Hugo (bell boy) was really helpful

The food is totally cold and inadequate with only ten different selections. It only has one restaurant. Stay away

2.0

I suggest the Park Royal down the road of Dreams! Camino Real is inadequate in every way. Cold water showers. Hard beds and pillows.

Beautiful property, stunning location

8.0

A beautiful, tucked away property on a stunning beach! We walked the length of the beach past other resorts and felt this place stood out from all the others. We didn’t do the all-inclusive and discovered that the food was good but overpriced ($50 CAD for the breakfast buffet). As others say, the rooms are dated (2-3 star) but the grounds are 5 star. Staff were nice and attentive, getting taxis into town was easy. It’s a quiet location - we’re in our late 30s and felt young at this resort. Some pros: awesome, fully equipped gym with new & clean equipment (full rack of weights, 2 great spin bikes etc), renovated common areas, and a tennis court which wasn’t clearly advertised but made our week!! (we played nearly every day, the surface is like artificial grass). Downsides: the Starbucks was more expensive than at home and opened too late (9 am) and the towel service was quite frankly bizarre, we didn’t have our room towels replaced once in 8 days and they would randomly confiscate dirty ones. Otherwise we enjoyed our stay and would highly recommend!

2 Star Resort At Best

4.0

I hate to say it but this hotel is not great :( I know, I know and yes I love Camino Real Hotels but this hotel feels like it was built in the 90’s and never updated or maintained. Now don’t get me wrong, they have a few updated 4 star amenities like the coffee shop and the beachfront restaurant but other than that…it’s probably a 3 star resort at best and that’s a stretch. Where do I start…so I’ll go with the hotel room fist, it’s bad, like real bad. We had a beachfront room, with pool and the view is spectacular but not the room. The sliding door lock to the beach and pool was broken. The latch lock to the front door of the room, also broken off. The mirror had rust spots all over it and the sink drains were also rusty. The room has zero USB ports and oddly enough no towels lol. We had to call twice to have towels brought to our room after the daily cleaning. Then they would only bring bath towels, no washcloths or hand towels..had to request those separately. While we’re on the subject of towels..let me share another frustration..Pool Towels. So to get a pool towel you need to have a “towel card” which is turned in for 1 towel, that’s it. Now at the end of each day you must return the towel for your card or you get charged..additional if you don’t have your towel cards at checkout..charged. We left ours in the room and had to go get them to checkout, crazy. Folks tbh, the pool is a hot mess, I’ve never seen such dirty pool water, and the hot tub, the WORST I’ve even seen in my life. I think the pool filtration is messed up because it appears they no longer use it the way it was designed to overflow into a basin and filter but whatever..it’s gross and you have an ocean to enjoy. The service at the pool was a solid “F” grade imo. In 4 days we were only approached by a waiter 1 time and he gave us a menu and never came back lol. The beach bar is nice but needs refreshed and that’s where we had to go and order drinks. Now onto the restaurants. The beachfront restaurant was great and the food wasn’t bad so that’s a win, finally! The breakfast restaurant is also really good and the breakfast buffet is fantastic. However dinner at the restaurant is so bad. We had a Oaxaca speciality our first night called “Tlyudays” and they were terrible. We also had a couple who live in Oaxaca with us..they were embarrassed and said it was the worst they had ever had. You literally needed to borrow someone else’s teeth to try and bite through the tortilla, Hard As A Rock. The gym was okay but overall the place need updates and just general maintenance everywhere. From missing thresholds on doors and areas that need repainting to safety hazarded level cracked walkways. I’m guessing corporate ownership is okay with this mess. The only saving grace I could find were the people. Most were very kind and very helpful. In summary, if your budget allows, pass on this hotel and stay somewhere that’s actually been taken care of. I’m a world traveler and ownership does not care about this property. If I could my videos…no one would ever stay here. CaminoReal - Do Bettery