Square Hotel at Times Square

Great spot and wonderful staff!

8.0

Cristaly at the desk was so so lovely! So courteous and gracious with her time when I was asking for tips for what to get up to for the day definitely deserves a raise! Hotel was also super central which was great and all the staff were so helpful during the heat in giving us free water bottles whenever needed. Only docked a point for small things like water pressure for the shower but likely just due to it being an old building. Rooms were very tidy and the bed was extremely comfortable which was needed after a long day of sightseeing. Highly recommend

Guest review

8.0

The hotel was good. Lighting is definitely an issue in the rooms.very dark but it’s in a great location to see everything. Staff were very helpful.

Stay here!!!!!!!!

8.0

The location was good. It was convenient to tour the highlights of New York. The room was a little bit small by the way. And I could hear the noise from outside. But hotel staffs were very kind. Especially Prisulla! She was amazing, the best staff ever! Thank you!

Guest review

2.0

I was traveling with students with 4 total rooms. When i called to confirm our stay the day before I was told by the person who answered that that the hotel was closed as of the previous afternoon. I DID NOT RECEIVE ANY PRIOR NOTIFICATION FROM EITHER THE HOTEL OR EXPEDIA. After more than 90 minutes Expedia was able to rebook the rooms in a hotel that was in a good location, but was not as noce as was indicated in the previous booking or the second booking website

Guest review

10.0

Loved it! Quiet, clean and affordable

Guest review

6.0

Listen...it's a real great convenient spot to stay. I don't really mind that the sheets weren't changed—they just made the bed—or that the candy wrapper I left on the night stand was swept under the bed. I was confused why no one told me that the hotel would unlock my room for an engineer to come in within the few hours that I left for dinner to remove my deadbolt. I came back trying to secure my room for my own personal safety and could not do so. The point of a lock is so that I could prevent strangers from using the hotel key card to creep up on me while I'm asleep. What was even more unsettling was that a tall man in a black suit who I have never seen before, knocked on my hotel door minutes after I went down to the lobby to ask about my deadbolt "assure me that he is watching the floor". During my conversation with staff at the lobby, they found out that the e-mail I had written down on file during my check-in was also entered into the system incorrectly. Even after the staff corrected the e-mail telling me that they would investigate, I have no follow up on the incident by any staff or hotel e-mails. Personally, I wouldn't bothering helping out either but any contact would have been nice. Great experience overall. Take nothing from my experience, except the fact that I do think it's a great hotel with friendly service. Be vigilant of your surroundings so that you and your belongings don't go missing. If you're looking for a cheap place to sleep this is it.