Deluxe Studio with 1 King Bed - Non-Smoking
Sleeps 4 · 25 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Extended Stay America Select Suites - Richmond - West End - I-64
★★ 10961 W. Broad Street, Short Pump, US
6 guest rating· 740 reviews
About this hotel
Fully Equipped Kitchen in Every Room
Experience the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Richmond - West End - I-64. Cook your favorite meals just like at home during your longer stay.
Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests who are on the move and need a quick and delicious meal.
Convenient Amenities and Nearby Attractions
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding during your stay. Explore nearby attractions like Short Pump Town Center, Bowl America, and Regal Entertainment Theater.
Book your stay now at Extended Stay America - Richmond - West End - I-64 for a comfortable and enjoyable extended visit.
Rooms & rates
Studio with 2 Queen Beds - Non-Smoking
Sleeps 4 · 25 m² · 2× Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Queen Studio - Non-Smoking
Sleeps 2 · 25 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Studio with 1 King Bed - Non-Smoking
Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Studio with 1 King Bed - Disability Access - Non-Smoking
Sleeps 3 · 25 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Kitchenette
- Coffee/tea maker
- Shower
Amenities
- Free WiFi
- Free Parking
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Facilities for disabled guests
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
Show all 26 amenities
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Laundry
- Laundry washed per local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
- Vending machine - drinks
- Vending machine - snacks
Location
10961 W. Broad Street, Short Pump, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say6740 reviews
+ Friendly staff+ Good location+ Cleanliness in some rooms− Dirty rooms− Reservation issues− Pest problems
Cleanliness4.2
Service7.7
Location7.2
Room Quality5.7
Amenities6.7
Value for Money5.2
Don't stay here
1.0I thought I liked the area until I arrived and saw the pictures were misleading and it was much more run down.
− The mold and mildew smell, how run down the hotel and outside was. It was not kept up at all. We ended up leaving and going to a different hotel because I have asthma and can't stay in a mildewy room. Now they don't want to refund us and are ignoring us.
Never again will I ever!!
4.0The location was perfect. Close to everything
− Being given a room with two big dogs in the bed. Clearly someone was still there. Then given another room but when I left to go to the store, I couldn't get back in and literally waited 40 minutes for staff to replace my key.
Horrible
1.0Just respectful staff
− No amenities like tea maker or coffee maker. Bath tube didn't have a swith to fill and use it. No trash bin in the restroom. No shampoo, no hand soap, no dishes, I asked them and they said we don't have. Nothing even abottle of water in the room. There was a kind of grab and go breakfast on the website but they had NOTHING. With almost $100 per night you shouldn't see a dirty towel on the restroom's floor. I booked this hotel because of my past good experience with other branches in other location. I don't recommend it at all.
Guest review
4.0Breakfast was decent
− I stay for 4 days and never fix the TV !!! What ever happened didn't fix it on ny stay
Room was dirty, not up-to-date, dirty floors, dirty everything
1.0Nothing
− Outside kids were very loud, people sitting on chairs in the middle of parking lot.
I couldn’t stay there because of how filthy the place was.
1.0Came in for check in, no one was at the front desk. After the person came 15 mins later he gave me a room key to a room that was being used by someone else. I walked into someone else in the room. I came back down to get another room. And the second room was dirty with a moldy bathroom.
− The place was filthy and dirty. Moldy bathroom and smelled like smoke and cigarettes.
Good to know
"Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Pets
Pets are allowed on request. Charges may be applicable.
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.