Triple Room
Sleeps 3 · 25 m² · 3× Twin bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
Polo Santa Monica
★★★ Jiron Ricardo Palma 3 distrito wanchaq, Cusco, Cusco, Cusco, PE
7.8 guest rating· 89 reviews
About this hotel
Excellent Location
With a stay at Polo Santa Monica in Cusco, you'll be within a 10-minute drive of Plaza de Armas and San Pedro Market.
Comfortable Accommodation
Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Convenient Amenities
A complimentary continental breakfast is served daily, and featured amenities include a 24-hour front desk and an elevator. Self parking is available onsite.
Book your stay now at Polo Santa Monica and enjoy easy access to popular attractions in Cusco!
Rooms & rates
Single Room
Sleeps 1 · 18 m² · Twin bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
Double Room
Sleeps 2 · 20 m² · Double bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
Double Room, 2 Twin Beds
Sleeps 2 · 20 m² · 2× Twin bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
Amenities
- Free WiFi
- Self parking (surcharge)
- Free breakfast
- Free continental breakfast
- 24-hour front desk
- Elevator
- Smoke-free property
- Wheelchair accessible
Location
Jiron Ricardo Palma 3 distrito wanchaq, Cusco, Cusco, Cusco, PE
- Check-in
- from 11:00 AM to 08:00 PM
- Check-out
- until 10:00 AM
What guests say7.889 reviews
+ Convenient location+ Accommodating staff
Cleanliness7.3
Service8.2
Location8.3
Room Quality7.7
Amenities7.8
Value for Money7.7
Guest review
6.0HORRIBLE check-in experience. Super unhelpful and unfriendly front desk staff. I had accidentally booked the wrong dates for my stay, and the women at the front desk said they'd clean a new room and help us swap the dates. They told my friend and I to wait, so we did. About 30 minutes later, we went to check on the progress and there was a different woman working there. She knew nothing about what we were waiting for. I then proceeded to change the booking here in Expedia, and after showing her the updated booking she told us we had to pay a tax, which was fine and we were expecting that. I'm not fluent in Spanish but my friend is, and apparently it didn't matter how many times my friend told her we'd pay the tax, she basically kept telling us there was nothing she could "do to help us." Finally, after about 20 minutes of going back and forth with this woman, she somehow miraculously decided she would accept our tax payment so we could get into our room. VERY CONFUSING and I still to this day have no idea why she was giving us such a hard time. The room was okay, and breakfast was decent. The gentleman working the breakfast buffet was very kind and is the only reason why I gave "staff & service" 2 stars, because everyone else we interacted with was rude and dismissive. The price is good but like they say, you get what you pay for.
Guest review
4.0The room was great and very close to the airport. However the service was poor. It took 2 e mails and several days to respond to a request I sent to book an airport transfer. When we arrived it had not been booked. Worse still the food we ordered was awful. Dry, recooked chips… and it took 45 minutes to arrive despite us being the only customers. The staff were rude, and more interested in their puppy than serving us. The puppy pooed on the floor of the restaurant.
Guest review
10.0Located close to the airport. Due to flight delays we checked in to freshen up just 2 hours before checkout. The front desk staff was very accommodating. Helped us locate our taxi to Ollantaytambo as well. This is a great place for a overnight stay close to the airport.
Guest review
8.0Nice hotel
Guest review
8.0The room (410) had a great view over the airport and the shower was fantastic. The only complaint was that we had a 3 bed room and one of the beds had hair and dirt in the bed. We only needed 2 beds so it wasn't an issue.
Guest review
8.0It was ok property was like 8 out of 10 it’s like out of the city so you have to take a cab for every
Good to know
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
No pets and no service animals are allowed at this property.
›Pets
Pets not allowed
›Pets
Service animals not allowed
›Guest type
Essential workers only - NO
›General
Professional property host/manager