Suite
Sleeps 4 · 35 m² · 2× Twin bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Hôtel Le Donjon - Cœur de La Cité Médiévale
★★★★ 2 Rue Du Comte Roger, La Cité, Carcassonne, FR
8.4 guest rating· 3463 reviews
About this hotel
Historic Location in Carcassonne :
Situated within the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale offers a unique stay surrounded by ancient ramparts.
Charming Accommodations :
Individually decorated rooms with views of the street or garden, featuring modern amenities like flat-screen TVs, provide a cozy retreat overlooking the citadel or lush garden.
Delightful Dining and Services :
Enjoy a buffet breakfast, savor traditional French cuisine at the on-site restaurant, and unwind at the cocktail bar. With a 24-hour reception, room service, and laundry facilities, every guest's needs are catered to.
Experience the magic of medieval Carcassonne at Hôtel Le Donjon - Cœur de La Cité Médiévale. Book your stay now!
Rooms & rates
Junior Suite
Sleeps 4 · Double bed, Twin bed, Trundle bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
Superior Triple Room
Sleeps 3 · 25 m² · Twin bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Family Room
Sleeps 4 · Queen Bed, Sofa bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
Family Room with Garden View
Sleeps 4 · 35 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Chambre Double Classique
Sleeps 2 · 16 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Superior Double Room
Sleeps 2 · 20 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Superior Twin Room
Sleeps 2 · 23 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Amenities
- Free WiFi
- Accessible parking
- Private parking
- Valet parking
- Breakfast in the room
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Pet bowls
- 24-hour front desk
- Room service
- 24-hour security
Show all 56 amenities
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Babysitting/child services
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Terrace
- Tour/class on local culture
- Wine/champagne
Location
2 Rue Du Comte Roger, La Cité, Carcassonne, FR
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.43463 reviews
+ Friendly staff+ Great location+ Good breakfast− Cleanliness issues− Room size limitations
Cleanliness7.8
Service9.0
Location9.3
Room Quality7.5
Amenities8.0
Value for Money8.5
Agréable nuit d’étape
8.0Au cœur de la cité.
− Organisation un peu aléatoire au niveau du transport des bagages entre l’hôtel et le parking
Très bien pour une nuit.
6.0L'emplacement, l'amabilité du personnel et le petit déjeuner
− La décoration un peu vieillotte.
Fitted out requirements perfectly for wandering around Carcasonne
8.0Location
− Room was very small
Guest review
1.0Emplacement
− Panne de climatisation en pleine canicule de juillet dans la chambre familiale avec un enfant en bas age. Chambre cheap Clairement non digne du 4*
Good to know
The address of the car park is:
32 Chemin des Ourtets, 11000, Carcassonne.
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.
Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.
The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Pets
Pets are allowed. Charges may be applicable.
›Parking
Private parking is possible at a location nearby (reservation is not possible) and costs EUR 24 per day.