Courtyard by Marriott Wichita East♡

They stole my money and didn't give it back.

2.0

One staff member was quite nice.

− I was overcharged a night. I had to change rooms due to adding a night. They charged me both rooms. They absolutely did not fix it and two staff members told me on seperate days it was fixed. I paid $150 for a night I never stayed. It was bogus. It also says nothing online about the extensive loud and messy construction. I would care less about that but I had a lot of money taken from me with this stay and I'll never do Marriott again.

The room was comfortable and clean, but the construction was a distraction.

7.0

We had to leave the hotel at 5:15 am, so didn’t use the restaurant. The construction going on was a bit disruptive.

− We were surprised when we drove up and the entire front was under construction. Also, in side the lobby was all covered off & being re-done. We feel like there should have been some communication about this & maybe even a discount, instead of $114 a night.

Excellent experience will be staying again

10.0

Even though it is under construction it was clean

− No dislikes

I would not book again for this price!!

5.0

Was pretty close to our destination and was good location to popular locations.

− Was under construction. Our room did not have a microwave. We paid over $320 for 2 night stay! The room was smaller than we thought. We had stayed here as were there for a wedding. The night of the wedding party we returned to the hotel and the lobby doors were closed and we tried using our key card to get in and the doors would not open , so we tried calling the front desk and we could hear the phone ringing and we did not see anyone at the desk and could only hear the phone running and no one answering we finally ending up having to use the side door and use our key card to get into the hotel to get into the hotel. We also needed toilet paper and since there was no one at the front desk we ended having to go into one of the lobby rest rooms and taking one of the rolls in there. To top off paying off this crazy price there was no complimentary breakfast as well, was an additional $18 should you want breakfast !

Guest review

7.0

It a nice place.

− Wish we would have know the pool wasn't open done to remodeling. We wouldn't had stayed there

Absolute horrible representation of the property that are clearly experts in deceptive practices.

1.0

Nothing, it was absolutely alarming to pull up to a dumpster at the front door awning and construction zone surrounding the entire building. No written disclosure about the property being under construction was said by booking or by the property before booking or prior to arrival.

− Every amenity was closed for repairs/remodel. Again, not disclosed prior to booking or prior to arrival. The construction above us was loud and caused the ceiling paint to fall on our face while in bed. The room had blood or poop stains on the couch, the desk was damaged and wiring of the ac unit was exposed and made weird noises while operating it, making us completely uncomfortable. We demanded a refund and immediate checkout for the remaining stay which without hesitation the manager on staff agreed to refund the entire stay, not just the one remaining night to booking.com. Low and behold booking.com said they never received a refund request from the property. So needless to say they are not to be trusted.