Standard Room
Sleeps 3 · 23 m² · King bed
- Desk
- Desk chair
- Air conditioning
- Private bathroom
- Bathroom emergency pull cord
iStay Hotel Ciudad Victoria
★★★★ Boulevard Adolfo López Mateos, 909, Ciudad Victoria, MX
9 guest rating· 953 reviews
About this hotel
Indulge in Luxury at iStay Hotel Ciudad Victoria
Relaxation at Your Fingertips : Dive into the indoor swimming pool, keep fit at the fitness centre, and enjoy the convenience of onsite parking.
Modern Comforts : Stay connected with high-speed internet, catch up on work at the ergonomic work desks, and enjoy in-room amenities like coffee makers and ironing facilities.
Explore and Discover : Immerse yourself in the local culture by visiting Museo Tamux and Bicentenario Park just a few kilometers away.
Ready to experience a blend of comfort and convenience? Book your stay at iStay Hotel Ciudad Victoria now!
Rooms & rates
Double Room
Sleeps 3 · 23 m² · 2× Double bed
- Desk
- Desk chair
- Air conditioning
- Private bathroom
- Bathroom emergency pull cord
King Room - Non-Smoking
Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Telephone
- Hair dryer
Double Room with Two Double Beds - Non-Smoking
Sleeps 4 · 20 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Telephone
- Hair dryer
Amenities
- WiFi available
- Indoor pool
- Plunge pool
- Swimming pool
- Fitness center
- Fitness facilities
- Free Parking
- Accessible parking
- Parking garage
- Private parking
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Sun loungers or beach chairs
- Golf course
Show all 83 amenities
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Dry cleaning
- Emergency cord in bathroom
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Ironing service
- Key access
- Key card access
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Shuttle service (free)
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun terrace
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Wheelchair accessible
Location
Boulevard Adolfo López Mateos, 909, Ciudad Victoria, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 01:00 PM
What guests say9953 reviews
+ Great location+ Excellent breakfast+ Attentive staff− Cleanliness issues− Rooms need maintenance− Slow elevators
Cleanliness8.1
Service9.6
Location9.7
Room Quality7.6
Amenities9.1
Value for Money8.6
Guest review
10.0La habitación espaciosa y cómoda, completamente black out.
Guest review
6.0El desayuno está delicioso sin embargo los dos días repitieron lo mismo necesita más variedad. Nos encantó la alberca para nadar y pasar un rato agradable. Por otro lado, los colchones de las camas están sumamente duros, la sensación es casi como dormir en el suelo; deberían de cambiar eso.
− La habitación olía a humedad y hace falta más mantenimiento a las instalaciones (alfombra, iluminación, pintura, etc). La cama parecía de piedra.
Muy confortable!
9.0Las instalaciones, están en muy buen estado y todo muy ordenado
− El aroma de la habitación
Guest review
8.0La alberca
− Que no había agua caliente y que no tienen smartv
MEJOR BUSCA OTRO HOTEL
4.0La ubicación. Esta en el centro. Cerca de todo lo que necesitaba hacer.
− No se queden aqui. Esta cochino y descuidado. La ubicación no vale lo sucio que esta el hotel. En nuestra habitación habia sangre en el inodoro y toallas de baño. No ofrecieron cambiarnos de habitación ni ningun tipo de apoyo por el inconveniente, tuve que epdir yo nuevas toallas. CERO SERVICIALES. Los cuartos huelene a humedo. No recomiendo.
Good to know
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
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›Pets
Pets are not allowed.
›Groups
When booking more than 10 rooms, different policies and additional supplements may apply.