Standard King Room
Sleeps 2 · 10 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Holiday Inn Ciudad Del Carmen by IHG
★★★★★ Calle 31 274 Colonia Benito Juarez, Ciudad del Carmen, MX
8.8 guest rating· 160 reviews
The five stars
Holiday Inn Ciudad Del Carmen by IHG holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Valet parking.
Guests score it 8.8/10 across 160 reviews.
About this hotel
Convenient Location near Playa Norte Beach
Located just 2 km from the stunning Playa Norte Beach, Holiday Inn Ciudad Del Carmen offers a perfect blend of comfort and convenience.
Modern Amenities for a Relaxing Stay
Enjoy a relaxing stay with free Wi-Fi, an outdoor swimming pool, and a buffet restaurant at your disposal. Each spacious room is equipped with air conditioning, cable TV, and a cozy seating area for your comfort.
Delightful Dining Options
Indulge in a variety of international cuisines at the Akalan restaurant, or sip on refreshing drinks at the poolside bar and cocktail lounge.
Ready to experience a perfect getaway in Ciudad Del Carmen? Book your stay at Holiday Inn now for a memorable experience.
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Rooms & rates
Premium King Room
Sleeps 2 · 10 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Standard Room
Sleeps 2 · 10 m² · Double bed, 2× Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
One-Bedroom King Suite
Sleeps 2 · 10 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
Standard Queen Room with Two Queen Beds and Pool View
Sleeps 4 · 10 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Suite, 1 Bedroom
Sleeps 2 · 145 m² · King bed
- Desk
- Desk chair
- Air conditioning
- Private bathroom
- Coffee/tea maker
Suite, 2 Bedrooms
Sleeps 6 · King bed, 2× Queen Bed
- Desk
- Desk chair
- Air conditioning
- Private bathroom
- Coffee/tea maker
Standard King Room with Pool View
Sleeps 2 · 10 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Two Bedroom Suite with One Queen Bed and Two Double Beds - Non-Smoking
Sleeps 6 · 10 m² · Extra-large double bed (Super-king size), 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Standard Room with Two Queen Beds
Sleeps 4 · 10 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Amenities
- Free WiFi
- Outdoor pool
- Swimming pool
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
Show all 87 amenities
- Pets allowed
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle
- Airport shuttle (free)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Baby safety gates
- Billiards
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Evening entertainment
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun umbrellas
- Vending machine - drinks
- Visual aids: Braille
- Wheelchair accessible
- Wine/champagne
Location
Calle 31 274 Colonia Benito Juarez, Ciudad del Carmen, MX
- Check-in
- from 03:00 PM
- Check-out
- until 12:00 PM
What guests say8.8160 reviews
+ Friendly staff+ Good breakfast+ Nice pool− Cleanliness issues− Poor room condition− Some amenities outdated
Cleanliness8.0
Service10.0
Location9.0
Room Quality7.5
Amenities9.5
Value for Money9.0
No regresaría no hace honor a su nombre y marca
6.0La atención de la señorita de recepción a nuestra llegada, muy amable, todo lo demas deja mucho que desear
− Desde que entras a la habitación, el cuarto huele mal, a humedad y a encerrado, nos acostamos y las almohadas apestaban a sudor, muy desagradable experiencia, y aunque nos las cambiaron, no deberían de esperar a que alguien se queje para lavarlas y/o cambiarlas, el hotel esta en un mal estado necesita mucho mantenimiento, muy descuidado, viejo y sucio y para que lo que pague me parece caro
Was bussing across Mexico, needed a place to stay.
7.0Great hotel if you are staying for a few days or more and with family. I was on my own. Two double beds to myself. Location wasn’t to bad for the ADO bus station. Staff were friendly.
− TV remote - took 7 presses to change channel.
Buena
9.0
Es siempre nuestra elección. Es un lugar tranquilo, con gente calida, amable y siempre atenta
10.0La.comida, felicitaciones a los hostes al.personal.
− No me otorgaron toallas
Hotels of Earth · questions
- Is Holiday Inn Ciudad Del Carmen by IHG really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
When traveling with pets, please note that an extra charge of MXN 390 per pet, per stay applies. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.