Superior Two Bedroom Presidential Suite, Ocean View
Sleeps 4 · 53 m² · 2× King bed
- Desk
- Bathrobe
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
Sun Palace - All Inclusive Adults Only
★★★★★ Boulevard Kukulcan Km 20 Hotel Zone, Cancún, MX
9.1 guest rating· 269 reviews
The five stars
Sun Palace - All Inclusive Adults Only holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.
Guests score it 9.1/10 across 269 reviews.
About this hotel
Exclusive Oceanfront Location and State-of-the-Art Accommodations
Indulge in luxury at the couples-only all-inclusive Sun Palace resort, boasting a prime oceanfront setting near Cancun's hotspots. Enjoy modern accommodations and upscale facilities for a romantic retreat.
Gourmet Dining and Entertainment
Savor exquisite cuisine at 4 specialty restaurants and unwind at 3 vibrant bars. Delight in daily entertainment, activities, and 3 infinity pools. Relax in guestrooms with double hot tubs and private balconies overlooking the ocean.
Nearby Golfing and Water Sports
Explore top-rated golf at Moon Spa and Golf Club and immerse yourself in Mayan history at archaeological sites. With a range of water sports, the Sun Palace offers endless adventures for active guests.
Book now for an unforgettable adults-only escape at Sun Palace, where luxury meets serenity.
Rooms & rates
Superior Junior Suite, Ocean View, Two Double Beds
Sleeps 4 · 53 m² · 2× Double bed
- Desk
- Bathrobe
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
Superior Deluxe Ocean View - King Size Bed
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Junior Suite Ocean View - King Size Bed
Sleeps 2 · 53 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Honeymoon Suite Ocean View - King Size Bed
Sleeps 2 · 53 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Governor Suite Partial Ocean View - King Size Bed
Sleeps 2 · 53 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Two Bedroom Presidential Suite Ocean View - King Size Bed
Sleeps 4 · 128 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Junior Suite Ocean View - Double Bed
Sleeps 4 · 44 m² · 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Deluxe Ocean View - Get 2 Free Nights at Punta Cana
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Infinity pool
- Outdoor pool
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness facilities
- Free Parking
- Valet parking
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
Show all 74 amenities
- Snack bar
- Air conditioning
- Beach
- Beachfront
- Private beach area
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Airport shuttle (additional charge)
- ATM/cash machine on site
- Beauty Services
- Car hire
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Dry cleaning
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Open-air bath
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Wine/champagne
Location
Boulevard Kukulcan Km 20 Hotel Zone, Cancún, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.1269 reviews
+ Friendly and helpful staff+ Excellent location and amenities− Aggressive sales tactics− Issues with shower pressure
Cleanliness8.9
Service9.9
Location9.4
Room Quality8.4
Amenities8.9
Value for Money8.9
Insuperable!!
10.0Excelente Servicio en todos los sentidos!! Fue una experiencia extraordinaria.
Thoroughly enjoyed. Would happily visit again
10.0The food at the restraunts and the staff were excellent. The outfoor arrangements for seats by the pool and beach were exceptional and staff always came by to check on you
− The room service food could have had a better selection. Maybe something small from the restraunt menus
Excelente
10.0Es un hotel que se descansa realmente, el personal super amable, Daniel el recepcionista nos atendió de lujo! La comida es exquisita y si sos de lo dulce se lleva todo los puntos. Vinimos luego de 10 años y mantiene la calidad y el servicio de manera excelente. Fue un placer volver!
− Sin comentarios, todo muy lindo
I would definitely recommend this hotel. I will definitely be coming back. And the other sister, hotels Moon Palace and
10.0The food was outstanding. The service was 20 out of 10. The property was immaculately clean.
− The pools are on the smaller side so there’s not a lot of lounge chairs unless you get out there early. That was my only issue.
Guest review
8.0After I checked out, the hotel let me use the facilities until I left for the airport afternoon
− I requested an upper-level room two months before check-in, but I was given a first-floor room right in front of the entertainment pool, which was very busy. That was disappointing.
מלון מושלם, חוויה מושלמת
10.0הכל! היה לנו פשוט מושלם. השירות יוצא מן הכלל, החדר נוח, יפה ומבריק, החוף של המלון יפיפה, והאוכל פשוט מצויין.
− כלום!
Hotels of Earth · questions
- Is Sun Palace - All Inclusive Adults Only really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
The name on the credit card used for the booking should correspond to the guest staying at the property.
Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children are not allowed.
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›Pets
Pets are not allowed.