Deluxe Double Non Smoking Castle View
Sleeps 3 · 30 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Shower
- Safety deposit box
Hotel New Otani Osaka
★★★★★ Chuo-ku Shiromi 1-4-1, Osaka, JP
8.8 guest rating· 2884 reviews
The five stars
Hotel New Otani Osaka holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Sauna and Spa/wellness center.
Guests score it 8.8/10 across 2884 reviews.
About this hotel
Luxurious Accommodation with Stunning Views
Hotel New Otani, located in front of Osaka Castle, offers spacious rooms with city or castle views. Enjoy the comfort of LCD TVs and unwind in the hot tub or sauna.
Dining Options and Culinary Delights
Indulge in 13 dining choices, including French, Japanese, and International cuisine. Keyaki restaurant serves delectable teppanyaki dishes with a view, while Sky Lounge offers delightful cocktails. Don't miss the breakfast buffet with a variety of cuisines.
Convenience and Services
Benefit from free WiFi, concierge services, and a shuttle to Kyoto. Purchase Osaka Castle tickets on-site and explore nearby shopping at JO-TERRACE OSAKA. With easy access to Osaka Station and major airports, your stay at Hotel New Otani Osaka promises convenience and luxury.
Book now for a memorable stay at Hotel New Otani Osaka!
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Rooms & rates
Single Smoking Town View
Sleeps 1 · 20 m² · Twin bed
- Desk
- Air conditioning
- Shower
- Safety deposit box
- TV
Superior Junior Suite Non Smoking Castle View
Sleeps 2 · 60 m² · 2× Twin bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Shower
- Safety deposit box
Quadruple Family Non Smoking Castle View
Sleeps 6 · 40 m² · 2× Twin bed, 2× Sofa bed
- Desk
- Air conditioning
- Shower
- Safety deposit box
- TV
Japanese-Style Room for 4 People - Non-Smoking
Sleeps 6 · 60 m² · 4× Futon Mat
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Suite - Selected at Check-in Non Smoking
Sleeps 3 · 60 m² · 2× Twin bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Shower
- Safety deposit box
Deluxe Triple Non Smoking Town View
Sleeps 5 · 40 m² · 3× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Shower
- Safety deposit box
Family Suite for 5 People - Non-Smoking
Sleeps 9 · 70 m² · 4× Twin bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Superior Triple Non Smoking Town View
Sleeps 5 · 40 m² · 3× Twin bed
- Desk
- Air conditioning
- Shower
- Safety deposit box
- TV
Compact Triple Non Smoking Castle View
Sleeps 5 · 30 m² · 3× Twin bed
- Desk
- Air conditioning
- Shower
- Safety deposit box
- TV
Amenities
- Free WiFi
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Accessible parking
- Private parking
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Air conditioning
- Sun loungers or beach chairs
Show all 71 amenities
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- Babysitting/child services
- Beauty Services
- Car hire
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Heating
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Pedicure
- Property cleaned by professional cleaning companies
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shuttle service (additional charge)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Temporary art galleries
- Tennis court
- Thermometers for guests provided by property
- Vending machine - drinks
- Wine/champagne
Location
Chuo-ku Shiromi 1-4-1, Osaka, JP
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.82884 reviews
+ Great staff service+ Good breakfast options+ Spacious rooms− Cleanliness issues− High prices for dining− Facilities not as expected
Cleanliness8.0
Service10.0
Location9.5
Room Quality8.5
Amenities8.5
Value for Money8.0
快適に過ごせました。
9.01人でツインのベットを使えたので満足感100でした。
− お部屋に蛍光灯の灯りが無かったのか残念でした。けど、無くても過ごせるので大丈夫です。
It is an old fashion 5* hotel.
8.0Good view to the castle. Quiet neighborhood. They provided a discount voucher for breakfast.
− The pool was paid. We were expecting to take advantage of the beautiful swimming pool. It is an old fashion 5* hotel.
Guest review
5.0Close to station and 7/11 store. Nice view of Osaka Castle
− Rooms felt like 1980s (very dated). Old toilet, old ticking clock in bathroom, dated furniture. Walls thin, could here our neighbors conversation at 11pm. None of the amenities are included (pool, fitness center all high extra fees). Breakfast buffet good but also pricey crowded too.
Guest review
7.0対応が良かった
− 3人で宿泊したのですが、簡易ベッドにコンセントがあったら良かった
ゆっくりできた
9.0大阪城ホールに近かったし、大阪城にも近かった
− 特になし
Not a 5-star experience
8.0The location of the hotel is excellent, the staff is friendly and the breakfast has good variery.
− The bed that was provided for our 15-year old son was too short for him and screeching at every movement naking his sleep very uncomfortable. The airconditioning made constant noise of restarting every couple of minutes throughout the whole night and day and this botheres our sleep. The room we stayed in was rather dated and needed refurbishment. The bathroom was rather small.
Hotels of Earth · questions
- Is Hotel New Otani Osaka really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
This is applicable to non-refundable bookings only. If the name of the paying guest and staying guest do not match, the hotel cannot create a payment receipt for the staying guest at time of check-out or check-in.
Additional charges apply to the fitness centre, swimming pools, massage services and tennis court. For more information on charges, please contact the hotel.
Only guests 18 years and older are admitted to the fitness centre, including the indoor swimming pool, gym, hot tub, etc.
Please note that an additional charge may apply for check-in before 15:00.
Please note that an additional charge will apply for late check-out after 12:00.