Hotels of Earth

The Ritz-Carlton, Philadelphia

★★★★★ Ten Avenue of the Arts, Philadelphia, US

8.3 guest rating· 313 reviews

The five stars

The Ritz-Carlton, Philadelphia holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness center, Room service, Spa/wellness center, Concierge service and Spa/wellness center services.

Guests score it 8.3/10 across 313 reviews.

About this hotel

Luxurious Spa and Dining

Indulge in a pampering experience at the Richel D’Ambra Spa & Salon and savor exquisite meals at our on-site restaurant.

Elegant Rooms with Stunning Views

Relax in style with rooms offering picturesque views of Centre City, adorned with warm colors, large windows, and marble bathrooms.

Convenient Location for Sightseeing

Explore nearby attractions like the Philadelphia Museum of Art and the Rodin Museum, just a stone's throw away.

Experience luxury and convenience at Ritz-Carlton Philadelphia.

Rooms & rates

Pick your dates. Prices are live, not cached.

Club Suite, 1 Double Bed (Ritz-Carlton,Club Level)

Sleeps 4

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 Double Bed</strong></p><p>Overlooking the city</p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Suite, 1 Bedroom (Governor Suite, Club Lounge Access)

Sleeps 2 · 98 m²

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 Double Bed</strong></p><p>1050-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Presidential Suite, 1 Bedroom (Club Level)

Sleeps 2 · 115 m²

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 Double Bed</strong></p><p>1235-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Height-adjustable showerhead</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Junior Suite, 1 Bedroom

Sleeps 3 · 76 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>815 sq feet </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed

Sleeps 2 · 26 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>280-sq-foot room with city views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 Double Bed

Sleeps 2 · 30 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 Double Bed</strong></p><p>320 sq feet </p><br/><p><b>Club Level</b> - Club Lounge access and continental breakfast</p><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Luxury Suite, 1 Bedroom

Sleeps 3 · 84 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>900 sq feet </p><br/><p><b>Club Level</b> - Club Lounge access and continental breakfast</p><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Room, 1 King Bed

Sleeps 2 · 30 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>320-sq-foot room with city views </p><br/><p><b>Club Level</b> - Club Lounge access and continental breakfast</p><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Suite, 1 Bedroom

Sleeps 3 · 76 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 Double Bed</strong></p><p>815 sq feet </p><br/><p><b>Club Level</b> - Continental breakfast</p><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Suite, 1 Bedroom

Sleeps 3 · 76 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 Double Bed</strong></p><p>815-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - WiFi </p><p><b>Entertainment</b> - 49-inch flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • WiFi available
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness center
  • Private parking
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • Room service
  • Non-smoking rooms
Show all 49 amenities
  • Non-smoking throughout
  • Family rooms
  • Babysitting/child services
  • Beauty Services
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Dry cleaning
  • Electric vehicle charging station
  • Entertainment staff
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Massage services
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols

Location

© OpenStreetMap contributors

Ten Avenue of the Arts, Philadelphia, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.3313 reviews

+ Excellent location+ Polite and helpful staff− Tiny and loud rooms− High parking fees
Cleanliness7.9
Service9.4
Location9.4
Room Quality7.9
Amenities7.4
Value for Money6.9

Nice day at Ritz

8.0

Outstanding customer service from Trevar! He provided 5 ⭐️star service! The hotel was nice rooms were average but very nice. Just not Ritz quality. The location was questionable as there’s a lot of homeless on this circle around the hotel. Overall, it was a great stay, no real complaints.

Voyage798276 · 2026-07-06

Not worth the $$$$ - need to relearn customer service

4.0

Classic example of banking on the brand name but NOT deliver. We stayed during the 4th of July weekend so you can imagine it was $$$$. We obviously knew this but what we got in return was mediocre at best. The one thing we appreciated was our early check in. First, there was the incident of a rude concierge when I called. This was accompanied by the same attitude after we checked in. They weren’t friendly at all. In fact, if you asked questions especially about the 4th activities, they were uninformed (really?) & acted put out. They were more engaged chatting with each other than helping their customers. Throughout our stay, complimentary champagne was provided a couple of times but they didn’t seem to like it when you went back for a 2nd or 3rd glass fir our party of 3 guests. We used the lobby bar quite a bit - service was very slow & at one point, we cancelled our drink order. And yes, the waitstaff forgot our order too. And forget using the bathrooms in the lobby area, unkept & nasty. BTW - I did respond to a guest relations email & addressed it to the person who is probably the manager (initials DL). Didn’t get a reply either! So don’t send me an email asking what you can do if you don’t want to hear negative feedback. Bottom line - this is not the RC one would expect. Sub-par at best. Lots of other options in this price point in Philly!

AMW2kids · TEXAS · 2026-07-06

Not worth the $$$$ - lots of other high-end choices!

7.0

Loved the central location. We also appreciated the early check in especially during the 4th of July holiday weekend. Pop up champagne drinks & pop corn treats were enjoyed.

− For the price we paid for our room - the service was mediocre! First, the concierge staff was not well informed about the 4th of July holiday weekend festivities. And they were NOT friendly at all. You would think that they would expect guests to be asking lots of questions about the 4th. They looked put out if you did ask them. Second, the waitstaff at the lobby was quite slow. One even forgot our order! Third, a couple of times we used the 1st floor restroom - it appeared unkept. Quite nasty actually. This experience @ Ritz Philly definitely did not make any good impressions & not as expected for a RC.

Alma · US · 2026-07-06

Loyalty Deserved More Than a Dismissive Response

2.0

I was a dedicated employee of The Ritz-Carlton Philadelphia for over five years, proud to contribute to the hotel’s success. After having my personal belongings stolen—including my five-year plaque and leadership awards—I reached out to see if replacements could be arranged. Unfortunately, I was met with unhelpful and dismissive responses from HR, despite my long service. I know firsthand how committed we were to going above and beyond for guests, and it’s disheartening that this spirit didn’t extend to a former loyal employee. I would have hoped for more empathy and effort in recognizing the people who dedicated themselves to the brand’s excellence.

Mikecarroll19 · 2026-07-01

We LOVE the brand!

6.0

We LOVE the Ritz-Carlton brand and have stayed at multiple properties around the world. We were excited to choose this property for a quick weekend in Philadelphia. The location is outstanding—arguably the best in the city for visitors—and the hotel itself is beautiful. While I generally prefer classic Ritz properties over the newer, more modern designs, the interior is elegant and well done. Unfortunately, nearly every aspect of the food and beverage experience fell far below the Ritz-Carlton standard. The restaurant and bar service was slow, inattentive, and completely lacking the level of hospitality we've come to expect from the brand. The food was equally disappointing. This department clearly needs stronger leadership. Our room offered an incredible view, but it was far from what I would consider a "Deluxe" room, despite receiving what was described as an upgrade. The bathroom was surprisingly small and felt poorly designed for adult guests. Service throughout the hotel was inconsistent. The gentlemen at the front entrance were rarely welcoming and generally did not acknowledge guests unless greeted first. Housekeeping was the most concerning disappointment. A plastic water bottle cap was on the floor when we checked in, and it remained there when we checked out. It immediately made us question whether the room had been thoroughly cleaned between guests. In addition, the shower drain was clogged. To the hotel's credit, engineering resolved that issue immediately after we reported it. One of the reasons we willingly pay Ritz-Carlton prices is because we expect exceptional service and meticulous attention to detail. That is what has made us loyal to the brand for years. We've experienced that standard at properties like Berlin, Maui, and Hong Kong, and it's why this stay was so disappointing. We still love the Ritz-Carlton brand, which is why this review is difficult to write. This property has an incredible location and a beautiful building, but it simply did not deliver the level of service, cleanliness, or hospitality that defines the Ritz-Carlton experience. We sincerely hope it returns to the standards that made us loyal guests in the first place.

johndV666DS · SAINT CLOUD, FLORIDA · 2026-06-29

Hotels of Earth · questions

Is The Ritz-Carlton, Philadelphia really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.

›Pets

Pets are allowed on request. Charges may be applicable.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

›Internet

Wired internet is available in the hotel rooms and costs USD 9.95 per 24 hours.

›Parking

Private parking is possible on site (reservation is needed) and costs USD 52 per day.