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Hotels of Earth

Mandarin Oriental Ritz, Madrid

★★★★★ Plaza de la Lealtad, 5, Madrid, ES

9.5 guest rating· 282 reviews

The five stars

Mandarin Oriental Ritz, Madrid holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 9.5/10 across 282 reviews.

About this hotel

Luxurious Wellness Centre and Fitness Facilities

Indulge in the opulent experience at Mandarin Oriental, Ritz Madrid with its lavish Wellness Centre featuring indoor swimming pool, vitality pool, experience showers, steam room, and a fully-equipped fitness centre. Relax and rejuvenate with dedicated treatments in a serene environment.

Acclaimed Dining Experience

Savor exquisite culinary delights overseen by renowned Chef Quique Dacosta at the hotel's five restaurants and bars. From gourmet dishes to tantalizing beverages, experience a gastronomic journey that will delight your taste buds.

Prime Location near Iconic Landmarks

Situated in the heart of the Retiro district, Mandarin Oriental, Ritz Madrid offers easy access to Retiro Park and Madrid's renowned museums. Explore cultural treasures like the Prado, Thyssen Bornemisza, and Reina Sofia museums just a stone's throw away.

Book now for an unforgettable stay at Mandarin Oriental, Ritz Madrid!

Rooms & rates

Superior Room King

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Park Suite

Sleeps 3 · 68 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Garden View Room King

Sleeps 2 · 37 m² · Extra-large double bed (Super-king size)

  • Desk

Deluxe Garden View Room TWIN

Sleeps 2 · 37 m² · 2× Twin bed

  • Desk

Two Bedroom Turret Suite

Sleeps 6 · 126 m² · 2× Sofa bed, 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Cots

Deluxe Prado View Room Twin

Sleeps 2 · 37 m² · 2× Twin bed

  • Desk

Deluxe Prado View Room King

Sleeps 2 · 37 m² · Extra-large double bed (Super-king size)

  • Desk

Two Bedroom Park Suite Twin

Sleeps 6 · 116 m² · 2× Sofa bed, 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Cots

Two Bedroom Park Suite King

Sleeps 6 · 116 m² · Extra-large double bed (Super-king size), 2× Sofa bed, Extra-large double bed (Super-king size)

  • Cots

Mandarin Room Twin

Sleeps 2 · 48 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Fitness facilities
  • Accessible parking
  • Street parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
Show all 106 amenities
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • 24-hour front desk
  • Tour desk
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Allergy-free room
  • Babysitting/child services
  • Beauty Services
  • Bike tours
  • Broadcast Live sport events
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Cooking class
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Movie nights
  • Pedicure
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Stand-up comedy
  • Steam room
  • Temporary art galleries
  • Terrace
  • Thermometers for guests provided by property
  • Tour/class on local culture
  • Walking tours
  • Wine/champagne

Location

What guests say9.5282 reviews

+ Exceptional service+ Beautiful hotel and location+ Fantastic breakfast− High price− Small room for luggage
Cleanliness9.3
Service9.8
Location9.8
Room Quality9.3
Amenities9.3
Value for Money8.8

Guest review

10.0

Отель - шик. Не похож на другие Мандарины, какой то другой вайб! Но все очень понравилось. Завтрак - супер! Сходите в рестораны при отеле на ужин - там потрясающая еда

Viktoriia · RU · 2026-10-28

Guest review

8.0

El edificio y las instalaciones, juntos a los restaurantes es un 10, también el servicio en el bar es todo un encanto ✨

− No llega a tener este perfeccionismo de hospitalidad que ofrecen normalmente los palacios!! Es decir, logra dar verdadera experiencia de palacio.

Youssef · ES · 2026-10-12

Un poco desilusionada

7.0

Pre Iowa la decoración y muy espaciosa la habitación

− El servicio disparejo. Nos hicieron la habitación muy tarde, no e fregaron servicio de turn down, ni repusieron vasos del mini bar y el baño

Carolina · CL · 2026-09-10

Recomendo de olhos fechados

10.0

Localização excelente e funcionários muito atenciosos

− Não vi nenhum ponto negativo

Irene · BR · 2026-09-03

Hotels of Earth · questions

Is Mandarin Oriental Ritz, Madrid really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Cribs are available on request. Please contact the property for further information. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.