Hotels of Earth

The Row Hotel, BW Signature Collection

★★★ 2404 Stevens Creek Blvd, San Jose, California, 95128, San Jose, US

8.2 guest rating· 661 reviews

About this hotel

Discover comfort and convenience at The Row Hotel, BW Signature Collection, your perfect getaway in San Jose.

Recreation and Fitness

Stay active in our 24-hour fitness center , allowing you to maintain your workout routine at any hour, or unwind after a long day.

Modern Amenities

Each of our 55 air-conditioned rooms is equipped with memory foam beds and Smart televisions, providing a cozy atmosphere where you can relax and recharge. Enjoy complimentary wireless internet to stay connected during your visit.

Location and Accessibility

Located in the heart of a bustling shopping district, you're just minutes away from attractions like the Santana Row Shopping Center and Westfield Valley Fair Mall , making it easy to explore and indulge in retail therapy.

Don't miss the opportunity to book your stay at The Row Hotel today and enjoy a seamless experience in San Jose!

Rooms & rates

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Sleeps 4 · 23 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Sleeps 2 · 20 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

Standard Room, 1 King Bed, Non Smoking

Sleeps 2 · 20 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4 · 20 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2 · 20 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2 · 23 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2 · 20 m² · Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

Amenities

  • 24-hour fitness facilities
  • Free self parking
  • 24-hour front desk
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Food and water bowls
  • Smoke-free property
  • Wheelchair accessible

Location

© OpenStreetMap contributors

2404 Stevens Creek Blvd, San Jose, California, 95128, San Jose, US

Check-in
from 04:00 PM to anytime
Check-out
until 11:00 AM

What guests say8.2661 reviews

+ Cleanliness+ Comfortable beds+ Location near malls+ Good breakfastNoisy environmentPoor room maintenanceLimited amenities
Cleanliness7.2
Service9.2
Location8.2
Room Quality6.7
Amenities7.7
Value for Money8.7

A great place to stay

10.0

The room was clean and we had an easy time checking in with the virtual agent at the front desk. The breakfast in the morning was the standard hotel breakfast but it was good and the staff was very friendly.

No complaints at all we had a great experience.

Corey · US · 2026-07-20

Not upscale, mid grade maybe...

5.0

The location was good for things to do, easy to gwt in and out of and close to alot

The bed was hard, no hot water, only warm water. The elevator sounded horrible. Outlets were broken. Communication with the staff at front desk (the live person) was horrible no customer service skills at all. Had a pretty big issue where room was canceled and no communication was made at all. It was fixed but only after part of our party that had already checked in went down to talk to them Gm was nice and ha died everything next day. Not keen on the digital door locks, had alot of issues getting our door to turn on to put code in. The vitual help at the desk is odd, if their is noise in the area you can barely hear them. Asked the cleaning cre a question and none of them understood a work we said. The over all experience left a bad feeling and all that was offered was the small discount that was already given on the room they canceled. Won't be returning unless things change.

Sandy · US · 2026-07-16

Muito bom

9.0

Bem localizado, fácil acesso, estacionamento amplo e profissionais que ajudam

Chuveiro estava com um vazamento que diminuiu um pouco a pressão da água

Rafael · BR · 2026-07-12

Noisy building

1.0

The location

Noise from air and heat ducts. Poor management

Maurice · US · 2026-07-04

Good to know

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .

Pets

Only dogs and cats are allowed

Pets

Service animals are exempt from fees/restrictions

Children and extra beds

No rollaway/extra beds available

Guest type

Essential workers only - NO

Accessibility

No elevators

Pets

Pets allowed

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available

Pets

Maximum number of pets per room 1

Pets

Service animals are allowed