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Citadines South Kensington London

★★★★ 35A Gloucester Rd, London, GB

8.3 guest rating· 2730 reviews

About this hotel

Luxurious Apartments in South Kensington

Elegant Living Spaces

Indulge in stylish apartments with flat-screen TVs, modern kitchens, and comfortable living areas. Some units even feature a dining area and chic furnishings for a touch of sophistication.

Fully Equipped Kitchens

Enjoy the convenience of fully equipped kitchens with an oven/hob, microwave, refrigerator, and dishwasher. Inclusive kitchen utensils make self-catering a breeze for a home-away-from-home experience.

Prime Location and Dining

Explore nearby attractions like the Natural History Museum and Hyde Park, with Gloucester Road Underground Station just minutes away. After a day of sightseeing, dine at the charming pub and restaurant right outside the property.

Book your stay at Citadines South Kensington for a memorable London experience.

Rooms & rates

Studio

Sleeps 2 · 25 m² · Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

One-Bedroom Apartment

Sleeps 4 · 42 m² · Sofa bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Deluxe Studio

Sleeps 4 · 27 m² · Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Amenities

  • Free WiFi
  • Fitness facilities
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
Show all 46 amenities
  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Emergency cord in bathroom
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Wheelchair accessible

Location

What guests say8.32730 reviews

+ Excellent location+ Friendly and helpful staff+ Good amenities− Cleanliness issues− Room size complaints
Cleanliness7.5
Service9.0
Location9.1
Room Quality7.7
Amenities8.0
Value for Money8.0

Guest review

4.0

Lication

− The layout small

Daniela · CA · 2026-10-24

Bed was comfortable, location was great but you get no response from hotel sadly.

6.0

Location was central close to museums

− I reserved a parking lot, payment was taken, only to find that another car was parked at the one lot the hotel had. It caused me a lot of inconvenience as we needed to park on the street and move the car every 4 hours. Despite asking for a refund and writing a email to them, I have had no response. The metal panel of the lift was overhanging our head - we had to hold on to it before rushing to reception to inform them. They did place an out of order for the lift immediately thereafter.

Janet · SG · 2026-10-23

Guest review

9.0

The location is very safe, surrounded by embassies from neighboring countries. Groceries stores just across the street, and pharmacy although the pharmacy had weird working hours and was always closed almost our entire stay. within walking distance from Gloucester Train Station and Bus Station from where we can head out to anywhere in London. They had a coffee machine downstairs which was very convenient. I tried the 1-bedroom and it was spacious and nice. the beds upstairs were very cute.

− I only wished, since this property is surrounded by Embassies for Arabs, that there would be water biddet in the toilet for Muslem use.

Elham · BH · 2026-10-22

Efficient kind staff

8.0

Reception staff very good. Note…Ethan

− Bit dated

Yuen · GB · 2026-10-21

Great location

9.0

Great location

Jo · AU · 2026-10-18

Avoid at any cost

1.0

Location

− The worst hotel experience I’ve ever had. Three days without hot water, a malfunctioning AC constantly blowing cold air, and unacceptable cleanliness. Despite repeatedly requesting repairs or a room change, nothing was done. After long workdays, I couldn’t even take a warm shower. Extremely poor service and a complete lack of basic comfort.

Madina · AE · 2026-10-18

Good to know

Please note that we accommodate pets for : 15£ /pet/day - Payment at your arrival

Weekly housekeeping is included.

For daily housekeeping, please contact the reception. Parking is subject to availability due to limited spaces.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.