★★★ 260 Cottonwood Street, Ketchum, US
9 guest rating· 559 reviews
Heavenly Austrian-Style Lodge in Ketchum, Idaho
Ski-In, Ski-Out Paradise: Just 0.3 miles from River Run Ski Lift, our lodge offers easy access to thrilling slopes and the Wood River Trail System.
Relax and Unwind: Enjoy our heated outdoor pool, game room, and free Wi-Fi. Unwind in the outdoor hot tub or break a sweat in the small gym.
Convenience at Your Fingertips: With Cable TV, coffee facilities, and a work desk in each room, along with air conditioning, we ensure a comfortable stay. Plus, our business center offers fax and photocopying services.
Book now and experience the ultimate blend of luxury and convenience at Best Western Tyrolean Lodge!
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Sleeps 4 · 2× Queen bed
The quadruple room features a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Sleeps 2 · Extra-large double bed (Super-king size)
The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Sleeps 2 · Queen bed
The double room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Sleeps 5 · Extra-large double bed (Super-king size), Sofa bed
The family room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Sleeps 4 · 2× Queen bed
The quadruple room provides a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Sleeps 2 · Extra-large double bed (Super-king size)
The double room features a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Sleeps 2 · Extra-large double bed (Super-king size)
The double room offers a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Sleeps 4 · 2× Queen bed
This room features a mountain view.
Sleeps 6 · Sofa bed, 2× Queen bed
The family room provides a tea and coffee maker and a safe deposit box. The unit offers 3 beds.
260 Cottonwood Street, Ketchum, US
Guest review
8.0מקום טוב בדרך
Disappointing Stay and No Response from Management
4.0Disappointing Stay and No Response from Management We chose Best Western Tyrolean Lodge because it was recommended by a local veterinarian while we were bringing our Labrador to Ketchum for TPLO surgery. Before booking, I specifically requested a pet-friendly ground-floor room because our dog had a right rear leg injury before surgery and already struggled with stairs. Unfortunately, Room 132 required stairs from both the parking area and the lobby and offered no direct outdoor access. The room itself had numerous issues, including an overwhelming artificial odor, stained carpet with pet hair, blood-stained bedding, visible maintenance concerns, and uncomfortable bedding. The following morning, an extremely strong odor from the breakfast area became so overwhelming that my wife became physically ill. To be fair, the front desk staff was friendly, the dog welcome bag was appreciated, and the dog relief area was one of the nicest we've seen. The most disappointing part of our experience occurred after we returned home. Rather than posting a negative review immediately, I contacted Best Western Corporate Customer Relations, submitted a detailed written account, and provided an opportunity to send supporting photographs. Corporate contacted the hotel multiple times and even assured me the property would call me directly. Despite those efforts, I never received any communication from the hotel's management. Everyone can have an off day. What matters most is how a business responds afterward. Unfortunately, the complete lack of communication ultimately left us more disappointed than the stay itself.
I'd definitely stay here again.
9.0I like a quiet location - which this was. The pool was great - partially in the shade in the morning so I didn't need sunscreen. Hot tub was nice too. Loved being able to walk my dog on the empty lot next door without worrying about traffic.
− The room wasn't exactly sound proof. I could hear noise from upstairs on some nights (although some people walk heavier than others), and sometimes when people were in the hall.
I will not be staying there again.
5.0− Pool was dirty. ( Abundance amount of what looked to be dog hair and bugs in it) Weeds all over pool patio. Room smelled funny. Almost like dirty dog. Floor wasn't clean. Walking barefoot I could feel the debris under my feet. Top of headboard dusty. For over $300 a night was not worth it. I stayed at 2 other hotels this week and they were little over $100 and little over $200 that was cleaner and didn't have to worry about if anything was clean.
All was good
7.0Great location
− The bathroom could have been cleaner and the breakfast a little better quality food
Staff was terrific! An elevator would be a great addiction to the facility.
9.0Good
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Free private parking is possible on site (reservation is not needed).
Pets are allowed on request. Charges may be applicable.
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
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When booking more than 9 rooms, different policies and additional supplements may apply.