Hotels of Earth

Mercure Hotel Nelspruit

★★★ Cnr N4 & Graniet Street, Nelspruit, ZA

7 guest rating· 1601 reviews

About this hotel

Modern Hotel with Welcoming Atmosphere

Located just 45 minutes from Kruger National Park, Mercure Hotel Nelspruit offers 104 spacious self-catering rooms surrounded by beautiful gardens.

Leisure and Exploration

Guests can relax with a swim in the outdoor pool, wander through the splendid garden, or seek adventure with nearby excursions arranged at the tour desk.

Convenience for Business and Leisure

Featuring 5 meeting rooms, the hotel caters to business travelers as well. After a day of activities, indulge in delicious cuisine at the restaurant before unwinding in a comfortable studio or family room.

Book now for a memorable stay at Mercure Hotel Nelspruit, where convenience and relaxation meet seamlessly.

Rooms & rates

Deluxe Double Room

Sleeps 2 · 40 m² · Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Deluxe King Room with Balcony

Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Standard Twin Room - Non-Smoking

Sleeps 2 · 40 m² · 2× Sofa bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Standard Twin Room

Sleeps 2 · 40 m² · Sofa bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Superior Room with One Double and Two Single Beds

Sleeps 4 · 67 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Superior Room with Balcony, One King and Two Single Beds

Sleeps 4 · 67 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Free Parking
  • Accessible parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
Show all 61 amenities
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Terrace
  • Wine/champagne

Location

© OpenStreetMap contributors

Cnr N4 & Graniet Street, Nelspruit, ZA

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say71601 reviews

+ Great location+ Friendly staff+ Comfortable roomsCleanliness issuesOld room conditionBreakfast quality
Cleanliness6.0
Service8.0
Location9.0
Room Quality6.0
Amenities6.5
Value for Money7.5

Suíte espaçosa; mas antiga e desatualizada; instalação não condiz com a marca Mercure

6.0

Quarto / Suite com muito espaço, ou seja, entregou o que prometeu nesse quesito.

Instalações no geral muito antiga; para uma suite com 02 quartos havia apenas um ponto de tomada para carregamento de celulares, tabletes e/ou computadores. Em apenas um dos quartos havia ar condicionado. A TV não funciona. Café da manhã pobre e com pouquíssimas opções de frutas e pães.

CESAR · BR · 2026-07-25

na

8.0

room was clean

brilliant location

DELANI · ZA · 2026-07-22

Great locations, needs desperate maintenance.

3.0

Location was perfect as we attended the Innibos fees. Safe and conveniently located. The mall and pick up services was just outside the gate.

The hotel needs a lot of maintenance. It has great potential but has been neglected. We did prechecking but on arrival it still took more than 30 minutes to get us signed in. The room has a lot of mold, the shower didn't work properly, and the mini fridge has no inside shelves. The breakfast buffet was limited and the chef who did the eggs was obviously still training. Can compare to other hotel stays we have done.

Charles · ZA · 2026-07-20

Awesome

10.0

Good location

None

Emmarentia · ZA · 2026-07-05

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 3 years old stay for free when using an existing bed.

Children from 4 years old to 11 years old stay for ZAR 150 per person per night when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.