Holmes Hotel London

Holmes hotel is a good choice

10.0

The location is very good, the room is neat. Eddie was very welcoming and friendly

Eddie was great, he was enthusiastic and welcomed us to the hotel.

10.0

Staff were brilliant and went above and beyond!

− Nothing!

A comfortable stay made even better by the amazing staff.

8.0

We had a wonderful stay at this hotel. The location is excellent, making it easy to explore London on foot and by public transport. The staff were incredibly friendly and genuinely went out of their way to help with anything we needed. We were upgraded to a suite, which was a lovely gesture, but it didn't have any windows. When we asked to move back to the room we had originally booked, they arranged it immediately with no hassle. Their kindness and great service made us feel very welcome throughout our stay.

− The only disappointing part of our stay was an issue with Amazon deliveries. Before placing our order, we contacted the hotel to ask for the correct delivery address, but unfortunately we were given the wrong one. As a result, our packages were delivered to the wrong location and were ultimately lost, costing us a significant amount of money. The breakfast was decent, but nothing special. The service was only average, and they forgot to bring the juices we ordered. Considering the price, we think it's better to enjoy breakfast at one of the many lovely cafés nearby.

A Delightful 20-Day Stay – Absolute Perfection in London!

10.0

We spent 20 wonderful days at Holmes Hotel London, and it was truly an incredible experience from start to finish. The location is perfect, and the rooms are fully equipped with everything we needed. Staying with five young students, the entire hotel team made sure we all felt so welcomed, comfortable, and cared for. We created so many happy memories here! Every single staff member we encountered—from the front desk and restaurant team to the housekeeping staff—was extraordinarily kind, attentive, and helpful throughout our long stay. Iyden at the front desk and a lovely female receptionist (sorry I didn't catch her name!) both provided exceptionally thoughtful, professional, and reassuring service right from day one. After a long-haul flight, their kindness gave us so much warmth. A special mention goes to the restaurant team—especially Glen, Shraddha, and Max—who were simply fantastic! Glen always greeted us with the warmest welcome, and we all absolutely loved his food. Shraddha was so deeply thoughtful and attentive to our every need; having her around was just wonderful. And Max was always so charming and friendly. He showed outstanding consideration and complete professionalism to everyone. The breakfast itself was magnificent, but this exceptional team is what made dining here so enjoyable. On Ice Cream Day, they invited us over to enjoy some ice cream with them; how could anyone not love this team? Thank you to the entire team at Holmes Hotel London for making our stay so incredible. While I wish I could name everyone, I am so grateful for how wonderfully we were looked after during our stay!

We had a amazing hotel

10.0

Super amazing stay. Next to train station, helpful staff. Checking in was quick and easy and very nice.

First class welcome and great service

10.0

Fantastic service, unique rooms, great breakfast and friendly throughout. Big shout out to Hea and Grace who remember a face, make you welcome and I’ve also run business events at the Holmes and they give a good wow factor to guests for the food and private meeting rooms.