Hacienda del Mar member of Meliá Collection♡

Restaurant not worth being in a five star hotel

4.0

Restaurant is not worth being in a five star hotel. We asked food without salt. It was more than salty You get the bill only on a tablet . When i asked for a fysical bill, i saw they let 2 me pay 2 bottles of wine in stead of one.Other drinks were also miscounted.

Perfect holiday.

10.0

A perfect holiday and would definitely recommend. Everything was 5 star standard from rooms to pools/facilities and the food and drinks. As always it’s the staff that make the difference and they were all really friendly and helped make our stay very enjoyable. So special thanks to Juliana in the El Burladero restaurant (fantastic food), Christina in the bar and Sole at breakfast. All three were lovely and made our stay especially memorable. We also loved the 50 minute coastal walk into Estepona. Looking forward to returning in the future.

Fabulous experience

10.0

A really lovely hotel with great amenities and super rooms. Friendly staff. Suitable for all age groups. Food was great. I must mention Stephen who works for Benibeca one of the exclusive boutiques within the hotel. He was probably one of the genuinely nicest souls that I have ever met. Always happy, helpful and a credit to your team. He made our trip most memorable. He was very kind to my elderly mum. Just the sweetest person. We thoroughly enjoyed our stay and will be back soon. Lorna

Mixed review, saved by quality of staff

6.0

A mixed review from me. There are three good things here. The staff, the staff and the staff. Nothing is too much trouble. Almost everything that they are in control of is faultless. If it’s not, you need only say and they do whatever they can. All staff greet you with a smile and make you feel like a friend. In this regard the hotel is exceptional. The negatives are subjective to me and may not be an issue for others. So here goes. English breakfast: I am surprised at the low quality of the bacon and eggs. The bacon is cheap chopped and shaped pork. Not what I expect at a 5 star place, and the scrambled eggs are like popcorn. For balance, the remaining choice, which is huge, is exceptional. Poolside: we were disappointed to find other guests were free to bring their own speakers and play their own music. This spoilt the poolside days for us. We also chose the hotel from pictures which suggested lots of natural shade. There wasn’t really any natural shade. There are plenty of umbrellas which staff are keen to position for you, but I burnt through the shade, no one’s fault but mine. The adjacent beach is almost deserted due probably to it being very stony on the waters edge. The architecture means the balconies are very dark and most are semi restricted in view. We saw the darkness as a negative for the first few days, then realised it was helping to keep us cool. On that note, the air con is restricted to 19 degrees and above. Given the price of the superior room I was disappointed by this. Location is 10 minutes taxi to town. Nothing else nearby but flats etc. That’s all the negatives. We had a largely relaxing stay. The staff are a credit to the organisation. I enjoyed all my interactions regardless of the subject matter.

Perfect holiday

10.0

Everything was perfect, staff, rooms, hotel, pools etc.

Exceptional Stay – Luxury at Its Finest

10.0

⭐⭐⭐⭐⭐ We had an amazing stay at Hancienda del Mar, member of Meliá Collection. The rooms are beautifully designed, everything is brand new, spotlessly clean, and smells fresh. You can really see the attention to detail throughout the hotel. The breakfast is of excellent quality, with a great selection of fresh and delicious food. The staff is highly professional, friendly, and always happy to help, making us feel welcome from the moment we arrived. The pool is perfect for relaxing, and the beachfront restaurant serves incredibly tasty food. The view from the terrace is absolutely stunning and gives the whole experience a true luxury feel. The beach has pebbles, but we didn’t see that as a drawback at all. We highly recommend this hotel and would definitely love to come back!