Hotels of Earth

Crowne Plaza Chester by IHG

★★★★ Trinity Street, Chester, GB

8.3 guest rating· 7865 reviews

About this hotel

Luxurious Amenities

Experience ultimate relaxation with our indoor heated pool, hot tub, and spa facilities including a steam room and sauna.

Elegant Accommodations

Unwind in style in our rooms equipped with modern comforts such as flat-screen TVs, plush bathrobes, and slippers for a cozy stay.

Convenient Location

Explore the best of Chester with Chester Zoo a short drive away and Chester Cathedral within walking distance. Plus, easy access to the airport for a stress-free journey.

Book now for a delightful stay at Crowne Plaza Chester, an IHG Hotel, where luxury meets convenience.

Rooms & rates

Premium Room, Multiple Beds

Sleeps 4 · 29 m² · Queen Bed, 2× Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub

Suite, 1 Bedroom (Super King)

Sleeps 4 · 39 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub

Premium Room, 1 Queen Bed, Accessible, Club Lounge Access

Sleeps 2 · 22 m² · Queen Bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub

Premium Room, 1 King Bed, Accessible, Club Lounge Access (Super King)

Sleeps 2 · 22 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub

Standard Room, 1 Queen Bed with Sofa bed

Sleeps 3 · 21 m² · Queen Bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Deep soaking bathtub

Standard Room

Sleeps 2 · 19 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Standard Queen Room

Sleeps 2 · 19 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Standard Room with Two Single Beds

Sleeps 2 · 21 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Premium Queen Room

Sleeps 2 · 22 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Premium Room

Sleeps 2 · 22 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Amenities

  • WiFi available
  • Heated pool
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Accessible parking
  • Parking
  • Private parking
Show all 80 amenities
  • Breakfast in the room
  • Restaurant
  • Bar
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • BBQ facilities
  • Beauty Services
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Higher level toilet
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Pedicure
  • Personal trainer
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shallow end
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Terrace
  • Toilet with grab rails
  • Visual aids: Braille
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Trinity Street, Chester, GB

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.37865 reviews

+ Great location+ Friendly staff+ Good breakfastRoom cleanliness issuesDated furnitureHigh price during stay
Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities8.0
Value for Money8.0

Impression is a tired building and tired interior compared to 10 + years ago.

4.0

Needs updating particularly bathroom and sitting room

Impression was lack of modern feel. Communication by email was numerous and confusing. Parking should be confirmed on booking and then directed to public car park.

Raymond · GB · 2026-07-25

Good location for visit to Chester

8.0

Nice swimming pool. Breakfast was good. Friendly staff

Rooms could do with updating

Gregory · GB · 2026-07-25

Guest review

8.0

Good location for city centre

Feels a little tired in parts but generally fine

Vanessa · GB · 2026-07-25

Very good at a good price

8.0

Very good stay for the night we were there

Update the bathroom

Phil · GB · 2026-07-25

Book with caution

2.0

Arrived today been out sight seeing and time carried away. Got back to hotel to order room service at 9pm to be told service had stopped and could only order sandwiches. Reluctantly we did and a portion of fried. 40 mins later and cold fries. Complained about cold fries, 10.20 pm fries arrived. Plus university party going on till 11pm outside. Really noisy especially with window closed. Said we could move at 10pm but already for bed. Ypubwould have thought they would have put people away from the music. Just waiting to see of it quietens down at 11pm. Probably won't stay here again 😕

Susystock2812 · 2026-07-24

Good to know

Pre-payable rates cannot be cancelled, transferred or refunded in any event, including on race nights.

Please note that all Special Requests, including bed preference are subject to availability.

Children aged up to 13 years sharing parents room are accommodated for free.

There are no restrictions on times, for children to use the pool.

When booking 6 rooms or more, different policies and additional supplements will apply.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Pets

Pets are not allowed.

Parking

Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.