voco St. Johns Solihull by IHG♡

Great 👍

10.0

Room cooling was so great when we reached da room was fully air conditioned it was best stay definitely we’re going soon best breakfast

− Nothing all was so perfect 👌🏻

Doesn’t live up to the IHG standards unfortunately, but great staff.

5.0

The location is good great walking distance into the shops. The beds are comfortable and very importantly the pillows too. Staff were kind and professional. Nice to have a pool sauna and steam room although dated.

− The lack of knowledge. We was directed to the garden by front desk only to be stopped because it’s not open as works are being carried out. Not sure why front desk did not know this. We also booked a room with an extra large bed its states when booking it is larger than a double bed which they are not. We went yo front desk to enquire if we had been put in the wrong room. They said this is an issue with booking.com and has been raised several times. I did say it is falsely advertised and we booked that larger room for the larger bed. The lady was very polite and apologised. It wasn’t her fault but we didn’t get the room we booked. The first room we was in didn’t have a working fan in the bathroom so the mould gathering around the fan and other areas made sense after noticing it. Not the cleanest of places. Could really do with a revamp to match other IHG hotels standards. The staff are clearly trying to do the best with what they have. The room was very hot during the night (air con not working) and they did change rooms for us which was perfectly cold. Shout out to the man who moved us rooms too he was very polite and professional too. The swimming pool / spa area is dated and unfortunately when we went in we was advised a swimming lesson was due to happen which was full of small children in a small pool. Not ideal when wanting to relax. (Again not advised anywhere on booking.com) Breakfast… ermm well what can I say the orange juice was very nice. The rest was very very below par. Such a shame, even the pastries weren’t soft. So so many lovely breakfast spots in Solihull centre 5 minutes walk away.

Good choice for Solihull

10.0

Very friendly staff and fairly quiet

Guest review

9.0

Die Lage zur Innenstadt in Solihull war perfekt - zu Fuß in weniger als 10 Minuten. Auch die Lage zum Tudor Grange Park, in dem ein Musikfestival stattfand, war in ca. 15 Minuten zu Fuß erreichbar. Der Roomservice hat jeden Tag das Zimmer gereinigt und die Handtücher ausgewechselt. Zudem gab es kleine Dosen mit Wasser (mit oder ohne Kohlensäure). Das Zimmer war sehr geräumig, war sehr gut ausgestattet (u.a. Klimaanlage, Bügelvorrichtung), hatte eine ruhige Lage und ein sehr bequemes Bett. Das Personal war insgesamt sehr freundlich und hilfsbereit. Bei einem erneuten Aufenthalt in Solihull würde ich dieses Hotel wieder buchen.

Fantastic value and excellent location

8.0

Mostly a good experience with staff, food and value for money being of a high level.

− Air conditioning was not controllable from the room and was on a 2 hour timer which meant that we had to get up every 2 hours to reset it. We were informed on departure when we queried this that we had to contact reception so that they could override the system. Guests should be informed of this on arrival in particular on hot and humid days.!

Guest review

6.0

Great location on the edge of Solihull town centre

− The bed was really hard so I found it uncomfortable and woke many times during the night -if you like firm mattresses you’ll be great - I don’t