Hotel Riu Palace Macao - Adults Only - All Inclusive♡

Don't pass this one by. Outstanding.

10.0

This is a great property. And we have stayed at many others. Staff is very friendly. Food is very good everywhere. Very clean. The entertainment is great. Rooms are well appointed. There is a loud side of property. We were on the quiet side and glad of it. Casino is small and kind of dark. Didn't spend much time there. Spa was fantastic. Beautiful beach. We booked Elite and very much enjoyed the amenities. We will return.

Just a week here after our cruise

10.0

Once again, no problems checking-in and we got a free room upgrade, thanks guy's! Although we were only here for a week on this occasion, we found that the staff are all again very good, however special mentions to the pool bar guyJose, Nolis in the restaurant and the entertainment team, in particular Idaury, Karla, Willy and George 1. Thank you guy's and all being well we will see you later this year.

Nice place- little dull

8.0

RUI Palace Macao Pros and Cons PROS very very clean rooms are nice and updated staff is very friendly buffet has alot to choose from drinks in the Elite bar are good beach is nice Had no issues getting a seat by the pool CONS for much older people no music by the pool very dull- not much to do the pool in the room is not a good upgrade the restaurant food is not good- none of them beach is dirty- needs a trash pick up Elite membership does not have alot of perks drinks are weak even if you tip

My lucky spot in paradise!

10.0

I absolutely loved the decor and the vibe of this casino. It’s very beautiful. I had the luckiest night ever, hitting a Jackpot on a slot machine and having a great run at the sicbo game. If you're staying at the resort, you have to spend an evening here. You might be the next big winner!

Beautiful stay

10.0

Where to start 🥲 this vacation was THE BEST. We have been on around 40 all inclusive and this one was outstanding. For some reason we got it VERY cheap, like $1100 each from Ottawa ON. Seems like it’s around $5000 each now. I have no idea why we got it so low. Travelled with my husband and 2 sisters. The resort was nearly empty. It was so peaceful and quiet. The beach is stunning. The food was like eating at a restaurant at home, everything was delicious and hot, not like usual all inclusive food. We tried to extend by a week while we were there we didn’t want to go home. The beach was stunning! Pure soft sand and blue water. Not a single complaint from us about this stay! We’ve tried to book again multiple times but it’s been 4-5X as expensive as before haha. The drinks are delicious (we had alcohol free cocktails) coffee is delicious , the rooms were amazing. We had an ocean view suit and my sisters across the hall. Eveueybinf was fantastic . You will not be disappointed by this resort.

Could Be Better

6.0

We stayed here in March as a couple for ten nights. Overall while there is much to like about RIU Palace Macao there are areas for improvement. We found check-in very straightforward, though doing this in advance through the RIU app helps. The app also provides useful information about the resort including restaurant menus and amenities. With the check-in comes a welcome drink and a brief tour of the place by way of a map. The rooms are nice, though as many others have commented we did find the smell musty on arrival. We found that switching off the air-con, opening the patio doors and just having the fan running helped. It’s also a lottery as to whether you’ll get a king bed or two doubles. We ended up with double beds. Great for larger groups, not so much for couples. Rooms are well equipped. There’s branded optics with a mix of spirits, a fridge stocked daily with beers, water and soft drinks, then also a safe, iron and a coffee maker. No kettle though or tea in the room if that’s your thing. The hotel has been recently refurbished and the grounds, rooms and facilities feel very new. Worth mentioning that the resort is huge, with four interconnecting hotels that you can move between. Only the evening meals are limited to your chosen resort. The shared facilities include RIU Party, Pascha nightclub, a gym and spa, tennis courts, a water park, and a casino, all within walking distance. The beach then runs across the front of the resorts with lots of spaces for beds available. There are three pools, a large freshwater pool, a smaller saltwater pool and a pool with a swim up bar. We found the large pool to be quite peaceful but the pool with the bar to be crowded and rowdy most days. Something for everyone though. Some reviews have commented on difficulties finding beds. We didn’t have any issues but the resort didn’t appear to be at capacity. Definitely an issue with parasols however, just nowhere near enough. There is pool service available which is very good but we found the drinks to be lacking. Cocktails were mostly just sweet syrup in crushed ice and spirits were hit and miss. This didn’t really change much in the evening for us. Food didn’t always impress either. In the evening there is a themed buffet each night which runs on a seven day rotation. Options are limited with most of the food duplicated on either side. There’s very little in the way of food stations and each day felt very much the same. There are four restaurants and then a fifth for the Elite Club. Wait times for the restaurants were no more than thirty minutes and we tried all four. Kabuki (Asian), Volare (Italian) and Pancho (steak) all good but not great. Krystal (fusion) was disappointing with really poor service throughout. On the upside, the three bars are close to the restaurants so easy enough to get a drink before and after. Breakfast and lunch are also served at the buffet. It offers a similar variety to that in the evening but works better at these times. Pepe’s serves lunch by the pool but we found this to be mostly cold burgers and hotdogs. We tried this a couple of times before giving up and eating in the buffet instead. The entertainment team run various events during the day, from fitness to bar games. For the more party minded, RIU Party host themed events twice a day. In the evening, there is a stage with a nightly act, and also bars either side, one sports themed bar and a Cuban styled bar. The evening vibe is good and there’s a place to suit most tastes. For general amenities, the Wi-Fi is good and works just about everywhere. Towels are free through cards that can be exchanged by the pool. There’s a coffee shop next to the buffet, this is quite good and serves some of the desserts from the buffet. For Elite Club members, there’s an exclusive bar, restaurant and private beach. You can also make restaurant reservations with this perk as well. We didn’t upgrade so can’t say whether it’s worth it. Overall, it could be more good than average but the food and drink do let it down. There are issues with the rooms and it’s possibly just luck as to whether you'll experience any. On the upside, the place is spotless, the people who work here are fantastic and it’s as peaceful or as rowdy as you’d like it to be. I think it comes down to what you’re after. For us it was okay but there is better out there.