Sofitel Saigon Plaza♡

Guest review

10.0

The frient staff service from hotel entrance and throught out during my stay. It has good range of gym equipment and space and yoga classes and separate space.

− The access card can access to other floors and not as what they claimed to your floor. It is the same range of breakfast type.

Thoughtful service, great breakfast, and a relaxing Sofitel experience

10.0

I recently stayed at Sofitel Saigon Plaza and overall the experience was excellent. This is a hotel I would strongly recommend, especially for travelers who plan to spend more time enjoying the hotel itself and want a more relaxing stay. The location is strategic, making it convenient to get around Ho Chi Minh City. My room was not very big, but I did receive an upgrade, which I appreciated. The room was comfortable and came with a coffee machine, which was very convenient for me. One thing I really liked was the thoughtfulness of the service. The hotel offers a pre-order breakfast to enjoy in the room, and although I did not use it, I thought it was a very considerate touch. Housekeeping was also very well organized. They provided a request card where I could fill in what I needed, and the person preparing my room followed it accordingly. I usually ask for more drinking water, and with this card, it was very easy and efficient. Another detail that made the stay memorable was the evening service. They would knock on my door to ask if I needed anything, and if not, I would receive a chocolate from the room service team. On my last night, I even received two chocolates, and honestly, this small gesture really elevated the overall experience for me. It showed genuine care and attention to detail. The staff were helpful and kind, and the lounge service was good as well. The view from the lounge is very nice, especially around sunset. I also appreciated getting an early check-in at 12pm and late check-out at 4pm, thanks to my Accor Platinum member privileges. The gym was impressive too. You can clearly see that the equipment has been upgraded, and they are using Technogym, which is a premium brand. Everything was good overall, except that the second treadmill from the left did not feel properly calibrated. For someone who runs regularly and is very familiar with treadmills, it was quite noticeable. Breakfast was another highlight of the stay. The choices were great, and I especially loved the coffee selection. Since Vietnam is the second-largest coffee producer in the world, I really enjoyed exploring the different styles available. My favorites were the salted coffee, egg coffee, and coconut coffee. The raw honeycomb was also a very interesting touch. On top of that, I really loved the juice bar. There were so many colorful options, and just seeing the vibrant juices in the morning made me happy. Overall, this was a very enjoyable and well-rounded stay. The service felt warm and thoughtful, the breakfast was excellent, the lounge was pleasant, and the hotel created a truly relaxing atmosphere. I would definitely recommend Sofitel Saigon Plaza to anyone visiting Ho Chi Minh City.

床好睡.有浴缸.離市區方便

8.0

Solid hotel.

8.0

We stayed there for 3 nights on our first lag of Vietnam trip. The hotel is fine, however some stuff feels a bit dated. For instance air conditioning system, with old fashioned control panel which makes it really hard to adjust / control. On the other hand, the breakfast is the best I have ever had plus hotel crew is very friendly and helpful. Very good location for sightseeing. Overall I would recommend this hotel.