Single Room
Sleeps 2 · 11 m² · Twin bed
- Desk
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Hotel Canal
★★★ Sestiere Santa Croce 553, Venice, VE, 30135, Venice, IT
About this hotel
Convenient Amenities: Enjoy complimentary wireless internet access, concierge services, and a vending machine during your stay at Hotel Canal.
Dining and Drinking Options: Indulge in room service (during limited hours) and unwind with a drink at the bar/lounge.
Central Location: Located in Venice's Santa Croce district, Hotel Canal is just a 5-minute walk from Piazzale Roma and the Grand Canal.
Immerse yourself in the vibrant city of Venice, with easy access to nearby attractions and comfortable accommodations at Hotel Canal.
Rooms & rates
Standard Double or Twin Room, Canal View
Sleeps 3 · 15 m² · Queen Bed
- Desk
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Standard Double or Twin Room
Sleeps 3 · 15 m² · Queen Bed
- Desk
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Triple Room
Sleeps 3 · 19 m² · Queen Bed, Twin bed
- Desk
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Quadruple Room
Sleeps 4 · 19 m² · 4× Twin bed
- Desk
- Private bathroom
- Minibar
- Shower
- Safety deposit box
Amenities
- Free WiFi
- Free breakfast
- Free continental breakfast
- Front desk (limited hours)
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Banquet hall
- Casino nearby
- Concierge service
- Luggage storage
- Smoke-free property
- Tours/ticket assistance
Location
Sestiere Santa Croce 553, Venice, VE, 30135, Venice, IT
What guests say132 reviews
+ Good location+ Helpful staff+ Decent breakfast− Cleanliness issues− Rude service− Inconsistent room quality
Cleanliness4.0
Service8.0
Location8.5
Room Quality6.0
Amenities5.5
Value for Money7.4
BIG SCAM!
2.0AVOID THIS SCAM! I had to cancel my booking and they never refunded my money. They stopped answering my messeges. Choose another place.
Don’t go
2.0Awful. Bad location. Bad hotel. Rude staff. Mold on walls, Exposed wires, cracked flooring. Avoid at all costs and don’t waste your money.
Great hotel
10.0This was the nicest hotel I have ever stayed at. Clean, perfect location and the staff were wonderful. I will go back as soon as I can!!!!!!!!
Very disappointing experience and rude reception staff
2.0The man at the reception wearing glasses was very rude and unhelpful. Instead of apologizing for the mistake, he spoke to me in a disrespectful way and tried to make it sound like it was my fault. That kind of attitude is unacceptable for anyone working in hospitality.
Ideal for short stay !
8.0Location excellent near train and bus station ( not far to drag luggage). Hotel Canal is split with Hotel Walter next door. We stayed in rooms 207 & 209 and ate continental breakfast in Walter. This is basic accommodation no frills. The room with ensuite was clean. Dated decor. Only one plug socket so used an extension lead from home. No kettle in room but a fridge. View over the canal. Great choice for breakfast. Safe in room key available from reception 10 Euro returnable deposit. No lift. Luggage store available in Canal reception area. Staff attentive and polite. Was dubious after reading other reviews but would recommend for a short stay in Venice. Ideal for Vaporetto water bus stations. Co op supermarket nearby. Venice has 400 bridges be prepared for lots of steps. Get a gondola nearby much better experience than near St Marks square.
BEWARE - Will not refund your money despite offering free cancellation period
2.0Booked via booking.com cancelled after reading terrible reviews (well within free cancellation period) They ignored my emails and messages. After a month the hotel finally contacted me via WhatsApp and are claiming they can’t process my refund to my credit card and need my pay pal. Now radio silence again. DO NOT BOOK WITH THEM.
Good to know
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A deposit may be required at the property.
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Pets
Only dogs and cats are allowed
›Pets
Service animals are exempt from fees/restrictions
›General
Individually-wrapped food options are available for breakfast
›Children and extra beds
No rollaway/extra beds available
›General
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›Accessibility
No elevators
›General
Individually-wrapped food options are available
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›Pets
Pets allowed
›General
Property is cleaned with disinfectant
›General
Social distancing measures are in place
›General
Professional property host/manager
›Children and extra beds
No cribs (infant beds) available
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›Pets
Maximum number of pets per room 1
›General
Shield between guests and staff in main contact areas
›Pets
Service animals are allowed