From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a city tax of MYR 3 per room per night, which is payable directly to the resort upon check-in.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that the property will collect a deposit upon check-in.
Please enter your full name in English letters as shown on your passport (e.g., WANG WEI). If your booking is under Chinese characters, please reply with your name in English letters.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.