Family Room
Sleeps 5 · 28 m² · Twin bed, Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Sunway Hotel Georgetown Penang
★★★★ 33 New Lane (Off Macalister Road), George Town, MY
8.1 guest rating· 1319 reviews
About this hotel
Convenient Location
Modern Accommodations
Great Dining Options
Experience the charm of Georgetown at Sunway Hotel with an outdoor pool and free WiFi. Conveniently located near popular attractions, our spacious rooms offer a modern stay. Enjoy the 24-hour fitness center and dining at Sun Cafe. Book now for an unforgettable Penang getaway!
Rooms & rates
Premier King Room
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Superior King Room
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Premier Twin Room
Sleeps 3 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Superior Twin Room
Sleeps 3 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Deluxe King Room
Sleeps 3 · 28 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Deluxe Twin Room
Sleeps 3 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Amenities
- WiFi available
- Outdoor pool
- Pool with view
- Swimming pool
- Fitness center
- Fitness facilities
- Free Parking
- Accessible parking
- Private parking
- Breakfast takeaway containers
- Air conditioning
- 24-hour front desk
- Tour desk
- Business center
Show all 46 amenities
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Babysitting/child services
- Board games/puzzles
- CCTV in common areas
- Concierge service
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Laundry
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Vending machine - drinks
- Wheelchair accessible
- Wine/champagne
Location
33 New Lane (Off Macalister Road), George Town, MY
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.11319 reviews
+ Good location+ Friendly staff+ Value for money− Poor wifi connection− Limited pool capacity− TV and maintenance issues
Cleanliness7.8
Service8.3
Location8.8
Room Quality8.0
Amenities7.5
Value for Money8.8
Guest review
8.0Location is the best .. foods just 50 meter from lobby, lots of food stalls especially in the evening . This was my 2nd visit to this hotel .
− Should have an EV charger .
Guest review
10.0La limpieza y el desayuno
Unsafe, door locls compromised, deliberately targeting female solo travellers
2.0I got a refund
− UNSAFE, COMPROMISED DOOR LOCKS - It was an absolutely terrible experience- completely unsafe - I believe they deliberately gave me a comprised room knowing that I was a female solo traveller. Horrible experience. I immediately noticed something was wrong because the hotel staff gave a me a room where the front door lock was missing its usual black security cover. The lock's wiring, manual override keyhole, emergency override port and battery compartment were all exposed, only flimsily covered with a grey sticker. I asked for a new room, only to be assigned to a room with the same issue, only this time the room was also at the very end of the hallway and next to the emergency exit route. Absolute no-go especially for a female solo traveller. I complained and requested a refund and the staff refused to give me any confirmation in writing, only finally giving me a email confirmation of refund after I badgered them for nearly an hour. Stay away if you value your life.
Good to know
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a city tax of MYR 3 per room per night, which is payable directly to the resort upon check-in.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that the property will collect a deposit upon check-in.
Please enter your full name in English letters as shown on your passport (e.g., WANG WEI). If your booking is under Chinese characters, please reply with your name in English letters.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Parking
Free private parking is possible on site (reservation is not possible).
›Internet
WiFi is available in some hotel rooms and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children from 4 years old to 12 years old stay for MYR 127.60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.