Waterloo Hub Hotel & Suites

Guest review

8.0

Nice property close enough to sight seen main London attractions, walkable to Big Ben , 3 min walk to train station, perfect stay when visiting London , definitely coming back , thanks

In need of an update

4.0

Hotel is showing its age, needs an update. If this were not in the centre of London I suspect it would struggle to maintain customers,

Guest review

8.0

The staff was very friendly. The elevators and room amenities give the feel of being outdated. It says it’s nearby stuff but if you’re walking I don’t recommend. It’s right by the subway (tube) stop so that was convenient. They have free tea and water in the lobby which was nice.

Guest review

2.0

Advertised a restaurant but had none

Bad room smell

4.0

Although, the staff was very nice and helped us out a lot, the room itself was so stinky. A very weird smell was coming from the bathroom. Every time we’d come back to the room we’d get slapped in the face with that horrible smell.

Crap hole

2.0

The 2 staff on reception were friendly, from there the experience went down hill very quickly. Considering the hotel was quiet I was given a room at the very extreme and too far away from reception facilities. The room was at sauna heat, the carpet was threadbare but from what was crawling around over the unclean shower mat in the shower, it could have been some form of insect infestation. The bathroom had clearly not been cleaned, as I counted someone else’s pubic hairs whilst urinating. To cap it off the morning brought more disappointment as there was no hot water. Pretty crap all in all….. recommend you strike this garbage hotel off your list. It is literally a flee pit. Thanks for listening