Deluxe Suite, Double Beds, City View
Sleeps 4 · 2× Double bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Kitchenette
Auberge Vancouver Hotel
★★★★ 837 West Hastings Street, Vancouver, CA
8.9 guest rating· 1907 reviews
About this hotel
Indulge in Luxury Amenities
Located in Vancouver's city centre, Auberge Vancouver Hotel offers a luxurious stay with an indoor pool, sauna, hot tub, Turkish bath, and fitness centre. Relax in style and comfort during your visit.
Stunning Views and Modern Comfort
Enjoy the convenience of free WiFi, refrigerator, and microwave in all rooms, along with a flat-screen TV, iPod docking station, and coffee maker. Some rooms boast breathtaking harbour or mountain views, providing a truly memorable experience.
Dining and Entertainment
Savor delicious British cuisine at Lion's Pub, featuring a menu with classics like fish and chips, meatloaf, and burgers. For indoor recreation, guests can enjoy table tennis, squash, and even book tours at the on-site desk.
Book your stay at Auberge Vancouver Hotel now and experience the perfect blend of luxury, comfort, and convenience in the heart of the city.
Rooms & rates
Room Selected at Check-in
Sleeps 2 · Double bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Kitchenette
Deluxe Suite, 1 King Bed with Sofa bed, City View
Sleeps 4 · 59 m² · King bed, Sofa bed
- Desk
- Low-height desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
Deluxe Room, 2 Double Beds, City View
Sleeps 3 · 35 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Kitchenette
Deluxe Suite, 1 King Bed with Sofa bed, Harbor View
Sleeps 4 · 56 m² · King bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Kitchenette
Deluxe Room, 1 King Bed
Sleeps 2 · 29 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Kitchenette
Deluxe Double Room with Two Double Beds
Sleeps 2 · 35 m² · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
King Room
Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
King Suite with City View
Sleeps 4 · 56 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Executive King Suite with Harbor View
Sleeps 4 · 56 m² · Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Amenities
- WiFi available
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Sauna
- Fitness center
- Fitness facilities
- Accessible parking
- Parking
- Parking garage
- Breakfast takeaway containers
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
Show all 69 amenities
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
- Non-smoking throughout
- Access to health care professionals
- Badminton equipment
- Bike tours
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key card access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Squash
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Walking tours
- Wine/champagne
Location
837 West Hastings Street, Vancouver, CA
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.91907 reviews
+ Friendly staff+ Great location+ Spacious rooms+ Good value for money− No breakfast− Minor cleanliness issues− Limited dining options
Cleanliness8.4
Service9.9
Location9.4
Room Quality8.9
Amenities8.4
Value for Money8.9
Great short stay would definitely recommend the hotel
9.0Great location near the waterfront. Very friendly staff
− Just 1 lift so you could be kept waiting especially when people are checking out
Great choice for a few days stay.
8.0Location, location, location!
− Like to have a bigger room for the money spent.
Excellent location. close to cruise terminal and good value.
10.0Room, facility and staff were wonderful.
− Nothing
Vancouver Luxury
10.0What a beautiful hotel! The staff is very friendly. The room is spacious and decorated with modern accents. We thoroughly enjoyed the fitness center which included an amazing pool and hot tub. The location of the hotel made it easy to walk to the cruise terminal. One improvement should be additional signage outside the hotel. It was a little difficult for others in our travel group to find the entrance. Overall, this was a positive way to spend time in Vancouver!
Steer far clear of Auberge Vancouver to avoid stunningly poor customer service
2.0The Auberge Vancouver hotel cancelled my reservation at 12:30 AM and sold me the same room for three times my original *prepaid* rate when I could find no other lodging. When I arrived, the Auberge Vancouver representative told me my reservation had been cancelled because I wasn’t able to check in until after 12:00 AM due to my flight being delayed. Trip Advisor staff contacted the hotel after I let them know what had happened. Trip Advisor sent me an email message to let me know the Auberge Vancouver representative told them the same thing, that the reservation was cancelled due to late checkin and that it could not be reinstated. When I contacted the Auberge Vancouver in the morning, a different representative sent me an email message stating I had been scammed by a hack of booking.com and that I never had a valid reservation with them to be cancelled. Get your stories straight. Thankfully, Trip Advisor intervened and were able to refund me the original prepaid amount minus the first day and are working on refunding the cost of my stay after the hotel canceled my reservation. I can understand that booking.com was hacked at some point. However, based on several other reviews, many other guests have experienced similar scenarios at this hotel over a long period of time. Why is there no safeguard in place for travelers yet? Why hasn’t Auberge Vancouver begun confirming reservations on their books to determine whether they are valid prior to guests arriving? The front desk person turned me away in the middle of the night when I told him I did not want to pay three times the rate for a room I had already paid for. He told me I might be able to find a room at the back packers hostel if I could make it over there (pointing). I was a solo female traveler in foreign country and it was 1:00 AM by then. What kind of establishment do you pride yourself to be? The Auberge Vancouver failed in that they had no regard for my basic safety. Not to mention I slept on a cot in my sister and brother in law’s hotel room at a different hotel for the duration of my trip because the other hotels I contacted had no vacancy.
Good to know
Please note, the minimum check-in age for guests is 21 years old.
Please note, children under 6 years of age are not allowed to use the pool or fitness facilities. Older children must be accompanied by an adult.
Swimming pool and fitness facilities are closed on all BC statutory holidays.
Proof of vaccination is required for guests over 12 years of age to use the swimming pool and fitness facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Parking
Public parking is possible on site (reservation is not needed) and costs CAD 55 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People no matter the age stay for CAD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.