Relais Castel Bigozzi♡

Guest review

10.0

Great location, facility, staff, views and restaurant. Ideal for seclusion.

Beautiful stay + gluten free friendly!

10.0

Highly, highly recommend! We stayed here for two nights in June 2025 and had the most beautiful stay. The room was exactly as described and although very historic, the room was very clean with comfortable bedding and pillows. The property is positively beautiful, and everything you could dream of for a tuscan hillside stay. The staff were very accomodating and friendly and we had no issues communicating (we are Australian with very limited Italian). We are both gluten free and pescatarian and enjoyed a beautiful dinner at the restaurant (including entree, gluten free pasta, lovely fish secondi, and dessert). The restaurant staff told us all of the options for gluten free and we felt very welcomed. For breakfast, they provided us with packaged gluten free bread and pastries and we could help ourselves to all the other individually served accompaniments (eggs, tomato, cheeses, fruit etc). My partner is celiac but not too sensitive to cross contamination so I cannot speak to this but I can highly recommend this accomodation for facilitating our gluten free needs! We would absolutely stay here again and in the future we would plan to stay longer so that we can enjoy some whole days just lounging at the pool (instead of exploring nearby towns which is what we did). My only suggestion: the accomodation asks that no external food or drink is consumed on the common property (gardens, pool etc) which I can understand for promoting eating at the restaurant but as someone with a limited diet and given how many wineries are in the region, it would have been nice to bring some of our own food or wine around the pool or garden. A suggested compromise could be for the accommodation to offer a “picnic service charge” charging a small service fee / corkage fee per person for consuming external food on the grounds, because we would have happily paid a little extra to drink a bottle of our own wine or picnic food in the common garden. Very beautiful stay!

Guest review

10.0

Great location to make a short drive to see San Gimignano, Sienna, and more. Good restaurant. Great breakfast w/ large selection. Beautiful and tranquil surroundings.

Memorable Tuscan stay.

8.0

Set in the magnificent Tuscan countryside this hotel was ideal for us as a base to explore the medieval towns of southern Tuscany. The old Castello has been well adapted to its current use and the room we had was charming and comfortable. The restaurant built next to the main building was excellent and we had several enjoyable dinners there. Breakfast was plentiful with a buffet of fruit, cereals, cold cuts cheeses, eggs and pastries. The staff were very friendly, helpful and efficient and there was a sense of a genuine team spirit. Our only frustration was the inconsistent accessibility to the internet in our room, possibly because of the stone walls of the building. Overall a very pleasant and memorable stay.

Grounds are nice...that's about it.

4.0

The Good, the BAD, and the overall impression of this B & B. We arrived very late in the evening after a long day of travel. There was noone at reception. A note was left for us to find our rooms. That was a feat in itself, as we were all on the second floor carring luggage upstairs. No elevators, and our "suites" were accessed from an outside staircase. The "suite had a living room with dated sparse furnishings, and a bedroom/bathroom. I was expecting better furnishings. It was not welcoming, cold and drabby. The pillows are hard, and the bed was VERY uncomfortable. Bare neccessities were provided with a small fridge. Bathroom shower is "ok", no place to put your bottles or soap. Fan is loud and automaticall comes on when you turn the light on. I didn't feel as though I was staying in a beautiful place. However, the surroundings and grounds are breathtaking. Breakfast was subpar. Normal european buffet, cold cuts and pastries and fruit. Same every morning. Fruit was basic. Canned peaches, pineapple, and dates. Scrambled eggs, and what looked like cut up hotdogs was our choice for hot food every morning for our 4 day stay. If you are gluten free, they will provide you with pre-packaged bread/pastry if you ask. The staff are unfriendly. The owners especially. Fair warning. There are no restaurants nearby so if you wish to reserve lunch/dinner you must do it a day in advance at the hotel. You cannot bring food back and eat on their outside patio. We were told we couldn't when we tried to sit down with our lunch. We were told to walk into another area where we could eat. Not a big deal, this is really about how it was said to us. There are no microwaves in rooms, and don't expect them to heat anything up for you. When I asked, I was told; "we don't reheat food brought from outside"....in broken english. Again, it was how it was said. Owners wife is abrupt, and not pleasant to talk to. Again, the grounds are beautiful. Would I stay here again. NO.

Guest review

10.0

Just excellent!