Hotels of Earth

Cape Grace, A Fairmont Managed Hotel

★★★★★ West Quay Road, Victoria And Alfred Waterfront, Cape Town, Western Cape, 8001, Cape Town, ZA

The five stars

Cape Grace, A Fairmont Managed Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Full-service spa, Pool umbrellas, Free valet parking and Pool sun loungers.

About this hotel

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the outdoor pool, steam room, and 24-hour fitness center for relaxation and leisure.

Fine Dining and Refreshing Drinks

Savor poolside views at the Heirloom Restaurant or opt for 24-hour room service. Unwind with a drink at the poolside bar or one of the two bars/lounges.

Elegant Accommodations and Gracious Services

Stay in individually decorated guestrooms with modern amenities like iPod docking stations and Smart TVs. Benefit from concierge services, complimentary Wi-Fi, and a complimentary area shuttle for easy access to attractions.

Come experience luxury at Cape Grace, A Fairmont Managed Hotel in Cape Town's Victoria and Alfred Waterfront. Book now for an unforgettable stay!

Rooms & rates

Pick your dates. Prices are live, not cached.

Suite, 2 Bedrooms

Sleeps 5 · 163 m² · 2× Double bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 Double Beds</strong></p><p>1755-sq-foot individually decorated room with harbor and mountain views </p><br/><p><b>Layout</b> - 2 bedrooms, dining area, and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, 1 King Bed, Terrace

Sleeps 2 · 105 m² · King bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>1130-sq-foot individually decorated room, located on the top floor with harbor and mountain views</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Room, 1 King Bed, Harbor View (Fairmont)

Sleeps 3 · 45 m² · King bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>484-sq-foot room with harbor views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, 1 Double Bed

Sleeps 2 · 119 m² · Double bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 Double Bed</strong></p><p>1281-sq-foot room with marina views </p><br/><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Room, 1 King Bed (Rooftop)

Sleeps 2 · 39 m² · King bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>420-sq-foot individually decorated room, located on the top floor with harbor and mountain views</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed, Mountain View

Sleeps 3 · 45 m² · King bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>484-sq-foot room with mountain views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, 2 Double Beds (Cape Grace)

Sleeps 4 · 270 m² · 2× Double bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>2 Double Beds</strong></p><p>2906-sq-foot individually decorated room, located on the top floor with harbor and mountain views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room, 1 King Bed

Sleeps 3 · 59 m² · King bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>635-sq-foot individually decorated room with harbor and mountain views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, 3 Bedrooms

Sleeps 8 · 229 m² · 3× Double bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>3 Double Beds</strong></p><p>2465-sq-foot room with harbor views </p><br/><p><b>Layout</b> - 3 bedrooms, dining area, and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Kitchenette with microwave, coffee/tea maker, and dining table</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Signature Suite, 1 Bedroom

Sleeps 3 · 119 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>1281-sq-foot individually decorated room with sea and harbor views </p><br/><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 42-inch Smart TV, premium channels, and iPod dock</p><p><b>Food & Drink</b> - Mini-fridge, minibar (fees may apply), coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height view port in door, wheelchair accessible, bathroom emergency pull cord, height-adjustable showerhead, doorbell and phone notification, accessible bathtub, low-height door lock, low-height electrical outlets in bathroom, lever door handles, visual fire alarm, magnifying mirror, hardwood flooring in room, and fixed shower seat</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Pool sun loungers
  • Pool toys
  • Pool umbrellas
  • Wheelchair-accessible pool
  • Full-service spa
  • Wheelchair-accessible spa
  • 24-hour fitness facilities
  • Fitness facilities
  • Free self parking
  • Free valet parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Free breakfast
Show all 88 amenities
  • Free English breakfast
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant
  • Beach towels
  • Beach umbrellas
  • Golf lessons available nearby
  • Golfing nearby
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Accessible shuttle
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Biodegradable/compostable stirrers
  • Boat tours nearby
  • Braille or raised signage
  • Bulk dispenser for toiletries
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Children's games
  • Comprehensive recycling policy
  • Computer station
  • Concierge service
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • Elevator
  • Energy-saving switches
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Free area shuttle
  • Free bicycles nearby
  • Free wired internet
  • Gift shops or newsstand
  • Guest education on local ecosystems and culture
  • Hiking/biking trails nearby
  • Kayaking nearby
  • LED light bulbs
  • Library
  • Limo or town car service available
  • Locally-owned & organized tours & activities
  • Locally-sourced food on site (80% or more)
  • Luggage storage
  • Marina on site
  • Mountain biking nearby
  • Multilingual staff
  • Nature reserve
  • No accessible shuttle
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Organic food
  • Parasailing nearby
  • Porter/bellhop
  • Reception hall
  • Reusable cups only
  • Reusable tableware only
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Shopping on site
  • Showcase for local artists
  • Smoke-free property
  • Stair-free path to entrance
  • Steam room
  • Supervised childcare/activities
  • Surfing/bodyboarding nearby
  • Sustainability/community reinvestment (10% revenue or more)
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Well-lit path to entrance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

West Quay Road, Victoria And Alfred Waterfront, Cape Town, Western Cape, 8001, Cape Town, ZA

Check-in
from 02:00 PM
Check-out
until 12:00 PM

What guests say115 reviews

+ Excellent location+ Great staff+ Beautiful views− Small pool area− Limited outside space
Cleanliness9.5
Service10.0
Location10.0
Room Quality9.4
Amenities9.5
Value for Money8.4

Outstanding Location and Superb Staff

10.0

What a lovely hotel. Gracious, attentive, and helpful service. Excellent restaurant and lounge/library area. Very spaciuos rooms--clean and well-appointed. We stayed here for several nights and appreciated the setting, location, and service.

683michaelm · UNITED STATES · 2026-03-26

The perfect Cape Town stay... PARADISE!

10.0

There honestly aren’t words to describe how perfect this place is- you feel at home the second you arrive. The team are so warm and friendly, and always around if you need anything. The location is amazing - super central, really convenient, and feels very safe. It’s perfect for being with family or friends (and literally about a two-minute walk from Time Out Market). The breakfast buffet is unreal, and the kimchi grilled sandwich will actually change your life. The rooms are really spacious, with the best views over the waterfront. The whole place just has such a good vibe- they’ve completely nailed that old-school hospitality feel. There’s also a gym, spa, pool, and a concierge who can sort anything for you. I could easily spend weeks here. Honestly couldn’t recommend it more.

noyenn · 2026-03-17

Cape Town Gem !!

10.0

I recently had the pleasure of staying at the Cape Grace, and it truly exceeded expectations—what is not to love? From the moment we arrived, the service was exceptional. The staff were warm, attentive, and genuinely welcoming, with Liz, Bronwyn, and Sheba standing out in particular for making us feel completely at home. Their personal touches made all the difference and elevated the entire experience. The rooms are beautifully appointed and wonderfully spacious, offering both comfort and elegance in equal measure. Every detail has been thoughtfully considered to ensure a relaxing and luxurious stay. The location is another highlight, perfectly positioned right on the vibrant V&A Waterfront. This makes it incredibly convenient for exploring the area’s shops, restaurants, and attractions, all within easy walking distance. Overall, a truly memorable stay—I would not hesitate to recommend this exceptional hotel.

joleneb358 · 2026-03-17

Superb - fantastic service and great location

10.0

My wife and I stayed here at the end of a trip to Southern Africa and we loved it. The location is great, the rooms are well appointed and spotlessly clean however the real highlight is the level of hospitality. Absolutely everyone we interacted with was warm, friendly and incredibly helpful. We both became ill and needed medical attention and the hotel organised it quickly and, very noticeably, several members of staff afterwards seemed to know we had been unwell and ask how we were recovering. They accommodated special dietary needs, welcomed us back when a flight cancellation delayed us by over a day and we needed a room at short notice and accommodated late check outs. In addition the concierge helped us to organise a tour of the city and gave us help with any number of questions. We would also draw attention to the door staff who were always so warm and helpful. In short, we felt welcome, we felt recognised and we would certainly look forward to staying at the Cape Grace again.

IanE714 · LONDON, ENGLAND · 2026-03-12

NOT THE SAME CAPE GRACE WE HAVE ENJOYED FOR THE LAST TEN YEARS

2.0

Not the same Cape Grace we have enjoyed for ten years We are currently staying at the Cape Grace Hotel. The hotel itself is beautiful and the location at the V&A Waterfront is wonderful. Cape Town is fantastic, but unfortunately the service during our stay has been disappointing. We arrived after 10pm following a long journey involving two flights. We had deliberately paid for the room from that day even though we knew we would arrive late, as we wanted to wake up on the first morning of our stay and spend a relaxing day by the pool. However, when we went down for breakfast on our first morning we were told that due to a conference the pool was closed for the entire day and breakfast on the terrace was also unavailable. There had been no communication about this beforehand. Had we known, we would simply have arrived the following day and saved ourselves the long journey. After raising this with management we were assured we would be “looked after.” However the following day when we went to the pool we waited nearly two hours without any staff approaching us to offer towels, lounger covers or drinks, while people arriving later – including visitors coming in from outside the hotel with luggage – were immediately attended to. Breakfast was also disappointing for a hotel at this level. On my first day my eggs Benedict were significantly undercooked, leaving the egg white unpleasantly runny. We have been coming to this hotel for around ten years and have always valued its warm hospitality. Since becoming part of Fairmont Hotels & Resorts, the atmosphere now feels far more focused on corporate events than on the experience of paying hotel guests. A bottle of wine was later sent to my room as a gesture. As I do not drink alone I asked if it could be sent next door to friends travelling with us, but even this simple request could not be accommodated. I hope management will reflect on this, as it would be a shame for a hotel with such a long-standing reputation to lose the loyal guests who have supported it for many years.

Cosmopolitan710170 · 2026-03-05

Fairest hotel in the Cape

10.0

From the moment you arrive, you are made to feel genuinely welcomed and invited — something that is increasingly rare and incredibly special. The warmth of the hospitality, the attentiveness of the team, and the thoughtful details throughout the stay create an experience that feels both effortless and memorable. My stay was truly exceptional, and I was so appreciative of the kindness and care shown by everyone at the property. The atmosphere strikes a beautiful balance between elegance and comfort, allowing you to immediately relax and feel completely at home. The views of Table Mountain and the Harbour everywhere you walk in the hotel , is so welcoming. Sometimes “thank you” feels too small to fully express the level of gratitude I have for such a wonderful experience. The generosity and genuine hospitality shown throughout my stay meant more than I can properly put into words. I left feeling incredibly grateful and already looking forward to returning again.

Wander10658301376 · 2026-03-05

Hotels of Earth · questions

Is Cape Grace, A Fairmont Managed Hotel really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

›Pets

Pets not allowed

›Pets

Service animals are exempt from fees/restrictions

›Sustainability Certifications

Green Key (Foundation for Environmental Education)

›General

Professional property host/manager

›Pets

Service animals are allowed