Hotel Riu Playacar - All Inclusive

Name: Hotel Riu Playacar - All Inclusive
Address: Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
Rating: 8.6

★★★ Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

8.6 guest rating· 218 reviews

About this hotel

Discover a luxurious escape at Hotel Riu Playacar, where relaxation and excitement blend seamlessly.

Indulgent Amenities

Treat yourself to a rejuvenating experience at our spa, offering soothing massages. Enjoy three expansive outdoor pools, a thrilling waterslide, and a well-equipped health club for your ultimate leisure.

Gourmet Dining Options

Savor delectable cuisine at our four on-site restaurants, including The Palms, complemented by refreshing drinks from our poolside bar. Start your day right with our complimentary buffet breakfast served daily from 7 AM to 11:30 AM.

Comfort and Convenience

Relax in one of our 396 well-appointed guestrooms featuring modern conveniences such as minibars, complimentary Wi-Fi, and private bathrooms stocked with premium toiletries. Enjoy added perks like concierge services and free self-parking.

Ready for an unforgettable getaway? Book your stay now at Hotel Riu Playacar!

Rooms & rates

Pick your dates — prices are live, not cached.

Double Room, Connecting Rooms (B2C-CA)

Sleeps 8 · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

1 King Bed OR 2 Double BedsLayout - Bedroom Internet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking

Double Room, 2 Bedrooms (U)

Sleeps 8 · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

2 Double Beds OR 1 King BedLayout - 2 bedrooms Internet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

Standard Double Room (B2C-CA)

Sleeps 4 · 29 m² · 2× Double bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

2 Double Beds314-sq-foot room with a balcony Internet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

Standard Double Room (U)

Sleeps 4 · 29 m² · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

2 Double Beds OR 1 King Bed314-sq-foot room with a balcony Internet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on requestComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking

Junior Suite (E)

Sleeps 4 · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

1 King BedInternet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking

Standard Double Room, Connecting Rooms (E)

Sleeps 8 · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

2 Double Beds OR 1 King BedLayout - Bedroom Internet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, toothbrush and toothpaste not availableNon-Smoking

Standard Double Room, Connecting Rooms (L)

Sleeps 8 · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

2 Double Beds OR 1 King BedLayout - Bedroom Internet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

Junior Suite (L)

Sleeps 4 · 29 m² · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

1 King Bed314-sq-foot room with a balcony Layout - Separate sitting areaInternet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

Double Room, 2 Bedrooms (B2C-US)

Sleeps 8 · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

Junior Suite (U)

Sleeps 4 · 48 m² · King bed

Laptop-friendly workspace
Private bathroom
Free WiFi
Minibar
Shower

2 Double Beds OR 1 King Bed517-sq-foot room with a balcony Layout - Living room and sitting areaInternet - Free WiFi Entertainment - 22-inch TV with satellite channelsFood & Drink - Minibar (fees may apply)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and iron/ironing boardComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Eco-friendly toiletries, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not availableNon-Smoking

Amenities

Free WiFi
Pool sun loungers
Pool umbrellas
Wheelchair-accessible pool
Full-service spa
Wheelchair-accessible spa
Fitness facilities
Free use of nearby fitness center
Free self parking
Wheelchair accessible parking
Wheelchair-accessible van parking
Free breakfast
Free buffet breakfast
Vegetarian breakfast available

Show all 62 amenities

Wheelchair-accessible on-site restaurant
Snack bar/deli
Beach sun loungers
Beach towels
Beach volleyball on site
Golf lessons available nearby
Golfing nearby
Water skiing nearby
24-hour front desk
All property's electricity comes from renewable sources
ATM/banking
Bulk dispenser for toiletries
Change of towels (on request)
Children's club
Comprehensive food waste policy
Comprehensive recycling policy
Concierge service
Designated smoking area
Eco-friendly toiletries
Energy-saving switches
Garden
Gift shops or newsstand
Guest education on local ecosystems and culture
Health club
Housekeeping on request
Humane animal treatment
Limo or town car service available
Locally-owned & organized tours & activities
Luggage storage
Multilingual staff
No single-use plastic stirrers
No single-use plastic straws
Playground on site
Porter/bellhop
Recycling
Sailing on site
Scuba diving on site
Secured bicycle storage
Shopping on site
Snorkeling on site
Television in common areas
Tours/ticket assistance
Vegan menu options available
Vegetarian menu options available
Water-efficient showers only
Waterslide
Wedding services
Wheelchair accessible

Location

Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Check-in: from 03:00 PM to 11:00 PM
Check-out: until 12:00 PM

What guests say8.6218 reviews

+ Friendly and attentive staff+ Clean and well-maintained facilities− Soundproofing issues in rooms− Inconsistent quality at some restaurants

Cleanliness8.8

Service9.0

Location8.5

Room Quality8.2

Amenities8.7

Value for Money8.5

Gorgeous resort
10.0
I was there for 4 nights in mid March. They initially booked me into a partial ocean view room, which was lovely. But I was quite surprised the next day when I got an email asking if I wanted an Oceanview Room. Room was clean and tidy, and was purple themed. For the next 3 nights I was treated to an amazing view that I will never forget. This hotel has a shopping plaza with a Starbucks across the street. About a 30 minute walk to Playa Del Carmen and there’s also Mayan Ruins on the way that were very interesting. I went for a hot stone massage at the spa which was incredible. My only complaints are that they have no breakfast options down near the pools, you have to walk up to the the main buffet near reception. Also, there is no room service available. Otherwise, great resort and I will be back.
MarcellaE77 · LANGLEY CITY, LANGLEY, BRITISH COLUMBIA · 2026-03-29

Classical All-Inclusive
8.0
This Riu Hotel is in Playacar, an enclosed gated community. It is a traditional All-Inclusive hotel. The rooms are spacy, clean and minibar included in the price. It has a buffet restaurant, Mexican, Steak, Italian and Asian Restaurant, which is not recommended if you expect traditional Asian food. The rest is okay and slighly above the average all inclusive food. The staff is very friendly and drinks are very good. It has three smaller pools, one of which is a hughes pool bar. Shows are quite okay and every friday there is a mega Riu party in the neighboring hotel. The beach is great. If you like diving, go to the dive center at Riu Yucatan. 5 min walking. Saves you paying commission at the reps in the hotel.
wessel_1560 · THE HAGUE, SOUTH HOLLAND PROVINCE · 2026-03-28

Nice hotel shame about the noise
8.0
This is a small hotel with few facilities. It is half a kilometre long leading towards the beach and is not wide. There are 8 blocks of rooms with 3 floors and no lift. There are approximately 40 steps to get to the top floor so not difficult. There are 2 pools you can swim in and one pool purely for drinking at the swim up bar. There is no sports bar so you have to walk over to their sister hotel but they did show all the English football. You can access 3 other hotels in the group but not Riu Palace. We would pay extra and stop at the Place in future. The rooms and common areas are spotlessly clean. Some state the decor is dated but it is perfectly ok and freshly painted everywhere. Beds are very comfortable. Maid service is excellent and we ended up with a menagerie of towel animals. There is no shade on the beach apart from the palm trees, so you have to constantly move the beds, but the beds are comfortable and it didn’t matter when you went down you could always find somewhere with shade. The biggest problem for me was the noise. The music near the pool is very LOUD at times and there is no escape as it’s such a small hotel. I felt their security did not control the noisy young Americans who were continually served drinks whilst being loud and rowdy. There was an early arrival of sargassum (seaweed) and the hotel worked tirelessly to clear this with tractors and lorries. They did a really good job. The food is good and you can attend any of the specialty restaurants without booking which we liked as you’re not restricted to a time. There is a row of shops directly opposite the hotel who allow you to browse. You can take a taxi to 5th Avenue where there are more shops but they are more pushy. You can get a ferry there to Cozumel. Take some local currency. You have to pay a hotel room tax of approx £18 per week and a departure tax of £25 per person. Whilst the hotel is not tiny by any means I personally prefer a larger space as you can always find a quiet corner. The staff are excellent.
WendyysWorld · NOTTINGHAM, NOTTINGHAMSHIRE, ENGLAND · 2026-03-25

Highly Recommend
10.0
Fantastic hotel and location. Staff are amazing and work tirelessly to keep the resort spotlessly clean. Tried all the restaurants and the only negative is that the staff are over worked. The beach is stunning. Out of the 7 days I was here on only 2 did I see any seaweed. 30 min walk into the main strip of 5th Avenue, an absolute must if staying in this resort. No issues getting sunbeds. Yes people do get up early to reserve them but from my experience there really is no need. A great hotel and would highly recommend if you are considering coming to Playacar.
Spikeandco · 2026-03-24

Get fit before you go for the sunbed sprint
6.0
Booked through TUI – not my first choice, but options were about as limited as sunbeds after 7am. Standard 2-hour wait for luggage… I think my suitcase did a separate holiday. Arrived at the hotel – to be fair, first impressions were good. Nice room, close to the pool, and quiet at night (mainly because everyone’s exhausted from the sunbed Olympics). Food rundown: Mexican restaurant – I’ve had spicier ketchup. Steak night – finally, some flavour turned up. Italian – solid, no complaints. Asian – surprisingly good. Main restaurant – dependable, like a safe pair of shoes. Bars – excellent… mainly because they never stop serving. Service? Well… Americans tipping like they’re funding the local economy, but it makes absolutely no difference. You can wait 1 minute or 10 – it’s like a lucky dip. I tipped modestly… mostly out of British politeness and mild panic. The beach? Ah yes… if you enjoy exfoliation by nature, you’re in luck. Seaweed everywhere. The sea itself was basically a giant body scrub – didn’t need the spa. Sunbeds deserve their own review: Up at 7am to claim your spot like it’s the Hunger Games. By 10am? Congratulations, you’re on the seaweed section with a view of regret. Location is great… until you step outside. Shops = expensive. 5th Avenue = professional-level wallet extraction. Taxis = priced like you’ve hired them for the day… even if it’s 5 minutes. All that said… 3 stars. Because at the end of the day, you’re paying for guaranteed sunshine and drinks that never stop. Would I go again? Only if I’ve trained for the sunbed sprint and packed seaweed-resistant flip flops.
MidAgeTravellers17 · CREWE, CHESHIRE, ENGLAND · 2026-03-22

Another excellent experience
10.0
Just returned home after my 4th visit here. The staff are all excellent and work hard to make your visit memorable. I did not visit the steakhouse or Mexican restaurants this time, but did all the others multiple times. Bianca maintained my room and left towel art daily. The staff at the beach are busy before dawn every day removing the sargassum.
mgampp · PORTSMOUTH, OHIO · 2026-03-19

Good to know

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

›Pets

Pets not allowed

›Pets

Service animals not allowed

›Guest type

Essential workers only - NO

›Sustainability Certifications

Travelife

›Accessibility

No elevators

›Covid

Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)

›General

Professional property host/manager

›Children and extra beds

No cribs (infant beds) available

Hotel Riu Playacar - All Inclusive♡

About this hotel

Rooms & rates

Double Room, Connecting Rooms (B2C-CA)

Double Room, 2 Bedrooms (U)

Standard Double Room (B2C-CA)

Standard Double Room (U)

Junior Suite (E)

Standard Double Room, Connecting Rooms (E)

Standard Double Room, Connecting Rooms (L)

Junior Suite (L)

Double Room, 2 Bedrooms (B2C-US)

Junior Suite (U)

Amenities

Location

What guests say8.6218 reviews

Good to know

Hotel Riu Playacar - All Inclusive