Delta Hotels by Marriott Helena Colonial♡

Guest review

10.0

Personnel très sympa, merci pour le 4 juillet. Kerry vous donne toutes les infos pour vos visites sur place, demandez li conseil au breakfast !

Right on the highway - great

4.0

Terrible check in experience and refusal to provide me a quiet room. I come here quarterly for an important meeting with the Montana judiciary but this receptionist acted like I was lying and demanded a government ID. She put me in a room facing the frontage road and Highway 15 saying all the quieter rooms were booked. But there's hardly anyone here. Its incredibly noisy and, bonus, my room smells like my son's college dorm room. Yuck. Never staying here again.

Two filthy rooms and a replacement smelling of feces.

2.0

$1500 for two rooms for two nights. Both were filthy. Disgusting. Food on surfaces and the floor in one room, pee on the toilet and hair in the shower in the other. Beds made like it should be presentable. Grosser than gross. Got moved to two other rooms, one of which smells like literal 💩 poop. Opened the window and turned on the AC hours ago, but it must be embedded in the fabric somewhere. They gave me a discount for the offenses after I refused a comped breakfast. Do your part a favor and keep looking. On the bright side, the front desk did what they could within the constraints of management, I should have gone elsewhere rather than having new rooms assigned. This smell is awful. Ugh

F for customer service

2.0

Super disappointed in the front desk gal as she’s extremely rude upon check in…. the room was wrong vs what I booked and refused to make it right even after the manager already knew and stated it was incorrect to begin with but since they were fully booked they could not do anything! BS if your good at customer service there is always something you can do for

Don’t stay here if you don’t like thieves!

2.0

I have 5 kids 4 of which are in travel sports, my husband travels for work, we both are also world travelers and I have never had anything stolen from my suitcase until now. The crazy thing is something told me in my head to take pictures of my suitcase’s belongings and I pushed it to the side, I’ve should have went with my gut! We were gone most of the day for a volleyball tournament, during that time my $200 Veja shoes were stolen from underneath my laundry bag. The housekeeper says she didn’t do it which honestly I believe her but she also had two other girls with her. Either housekeeping or maintenance stole my shoes! I got very bad vibes checking in and again should’ve went with my gut! Do yourself a favor and do not stay here and if you do lock up your stuff! Staff is not friendly either, there’s much better hotels in Helena!