Sandos Griego♡

OK but chaotic

6.0

The rooms are OK with comfortable beds. The bathroom however was far too small with an oversized sink that meant squeezing through a narrow gap as the bidet is behind the door. The shower worked but we couldn't isolate the bath tap so both ran at the same time. The taps/shower were also against the long wall which made showering without banging your legs on it, impossible. The pool area is severely overcrowded and the hotel staff really need to do something about people "reserving" sunbeds by the pool with towels and then walking away. Some were empty all day and the "occupants" were nowhere to be seen. Rude and inconsiderate people who don't care about anyone else really should be challenged. The staff could at least do regular checks, removing towels where people have simply walked off and gone out for the day! The main restaurant is terrible. Not because the food is inedible, but because it's overcrowded. Tables are crammed in making navigation difficult and some of the guests seemed to think they're more important than anyone else, barging and pushing their way through. The same people would then hover around the food, dithering and holding everyone else up. The other "restaurant" La Gioconda" can only be booked once during the stay. We thought we were in for a treat; oh how wrong we were! It's dreadful. Whilst it's less chaotic, it's still self service and the food we had was vile. The "steak" was so tough it was inedible, and then ended up being served in the regular restaurant the following day. Someone had broken a glass on the table at some point and my partner caught his hand on small shards left behind. This in itself makes it clear that they don't really clean the tables properly. I'd avoid it if I ever came back. Drinks are plentiful and the staff at the bars work hard. So do those in the main restaurant, clearing things away and replacing food, but there seems to be a staffing issue overall. They don't seem to have enough staff so sometimes the food runs down and isn't replaced quickly enough. Some tables are also left too long without being cleared. Snacks are OK but there's a lack of variety. The coffee shop bar is nice. Overall, we'll probably find a different hotel next time but it was OK in terms of what we paid. Our friend however paid over £300 more because he needed a separate room. His room was much smaller with a single bed. It isn't fair that people on their own who book separately but at the same time are ripped off like that. That may be more of a Jet 2 issue though although the hotel set their own rates in partnership with the hotel.

Not bad for the money

6.0

Hotel overcrowded, not enough parasols, pool area space is ridiculously small for the amount of people. Location of the hotel was perfect, short stroll into town for bars and restaurants, just a shame the beach bar is far away and need to catch a bus to it. The food was plentiful but didn't really cater for gluten free, staff in the restaurant worked really hard, not enough staff on at all. Rooms were nice and clean and could not fault them, air con was great in all areas, the atmosphere and entertainment was good. The noise level was low, Overall good value for money just a shame that it was overcrowded when we was there.

3 day stay. Couple.

6.0

Pleasant 3day stay. Decent superior room. Cleaned daily. Only eat breakfast and lunch. Dining room can get vey busy. Food was ok. Self service beer and soft drinks. Cocktails not that great. Premixed. Pool area very busy but you can find a space. No pool towels. Plenty of beds but you can’t access them till 9am. There’s a roof terrace on top of pool bar building if you want quiet area. 5 min walk into start of main square. Great local bars and food. Go to area behind hotel for fantastic local cheap restaurants. No great views just concrete jungle. Overall decent stay

Another great time

8.0

Just returned after my 4th visit to this hotel, Location is ideal 10 minutes stroll and your in the busy precinct with plenty of restaurants, bars and shops, very clean area with a great atmosphere. Hotel is fine and clean, but some areas are bit tired but this is a popular hotel and each time we have been is always full, so will take some looking after. Our room on this occasion was fine but the bathroom was too small ( couldn't swing a cat ) but we are easily pleased so just got on with it. The pool area is too small for the quantity of people but as said it is a busy hotel, saying that we only qued up for 20 minutes to get our beds and a spot at side of pool., it’s very noisy round the pool and there was a lot of Spanish families there who like to shout a lot, no disrespect LOL There is a beach area which we like, free shuttle bus there and back, if you wish to walk like we did it’s 2.4km. 16€ for 2 sun beds and parasol, 8€ day after so not bad, there is also cantina across the road from the beach with Free facilities, drinks and food etc, the staff here are great, welcoming and can’t do enough for you. Food in the hotel is similar to most Spanish hotels and there’s always something to eat. If you like a drink like I do then the bars are great, drinks very good, and bar staff brilliant and welcoming. Overall another fantastic week had by us 4 adults, and will be back next year as we love it

Fabulous

10.0

Would definitely return ! First time staying at an all inclusive hotel and we absolutely loved it . The staff are fabulous and the accommodation is spotless and the restaurants well stocked plenty of food and drink to chose from . A special shout out to Carl the manager he can't do enough he's attentive caring and really looks after everyone thank you Carl from your special (Scottish friends )

Away with friends

8.0

This is our fourth time at this hotel we always look forward to come . We arrived At around 1pm our room was ready we were room 723 looking over the back road , it was very small especially the bathroom , it was dated but clean . The staff are friendly and helpful especially the bar staff . Drinks were good especially the prossecco bags of chrisp and ice pops . Food was ok some days were better than others staff worked hard In restaurant . The bar at the front of the hotel is lovely. The pool on a morning is manic it’s ridiculous because there’s loads of beds. So we opted for the beach great area so chilled and you could use facilities over the road staff were fab especially Antonio absolute gentleman. One thing which was annoying there was no plug point near mirror.Great holiday .