Primm Valley Resort & Casino♡

Not happy

4.0

At check in, 1 out of three check in host were very friendly. The other two were either sleeping or very ornery( i asked about ice machine, she said in a very irritated mood. You will fine one that works on one of the floors). The hallways and the floors in the bedroom looked like they have not been cleaned in a very long time. The diner staff were running around like they were just trying to figure it out while they were going. We had no luggage cart to use. There was a dog show in the hotel and it looked like they were permitted to take the dogs any where to use the bathroom room. Alot of them were around the pool. We will not be back.

Very dirty, old and not with the stop.

2.0

It is what it is. Very dirty dated and a very un hospitable staff. The casino doesn’t look like it’s been cleaned in years. The attendance do not seem to care about any of the customers needs. This is a relic of any remaining casinos or hotels in Prim Valley. I would avoid at all costs. If you need to have an off strip casino, I would just continue onto Southpoint, which has everything better in multiple ways..

Good rooms. Sneaky Pricing

6.0

Staff was friendly and room was very nice. There's nothing around so everyhing in Primm is overpriced. Biggest issue was bait and switch on the price. Room rate was $68. Ended up being charged $144 total after fees/taxes etc. Total bait and switch.

Primm Resort and Casino.

2.0

Good location, mediocre renovation, even with a reservation was given a room that was occupied, second room was substandard, missing linen, bathroom not very well cleaned tv did not work, no food or restaurant open when we arrived at 11PM. It was so bad we checked outat 4 AM thefollowing day. We were charged the full room and resort fees. There was no manafgement to speak to either that night (feb15) or at chek out Feb 16. Wrote servaral letter sent to their e mail site, phoned several times not response. Very poor service and guest service.

Great time at the Primm Valley Casino/Resort!

10.0

I spent Sat. 01/17/26 at the Primm Valley Casino/Resort and had a wonderful time. For starters, I got to enjoy both NFL games at The Saloon, a great choice for any sporting event including free UFC viewing ( $7 Burger and Beer special and comfortable seating! ). Afterwards I saw George Clinton and Parliament/Funkadelic at the Star of the Desert Arena ( a 6500 seat facility with good acoustics and sight lines ). It was a joy to see one of the pioneers of soul, funk and R & B still bringing it with such passion after all these years. All in all a day I'll long remember -- I highly recommend stopping by the Primm Valley Casino/Resort to see what they have to offer.

AMANDA'S GREEEEAAAT!

10.0

I would like to give a sincere review for PRIMM VALLEY CASINO RESORTS employee "AMANDA MOCK" (marketing manager). From the beginning to the end while standing right outside the doors from a music venue... Appearing to have just clocked out ready to go home had chosen to come to my aid in a time of need.100% impressed with Amanda's attentiveness while intaking my situation. Keeping an open and clear communication.(Live band in the background). Very impressed by her Responsiveness, after explaining my situation (hotel room) Amanda pulled out her laptop post-haste! Asked me one or two questions which I provided answers for. Within 2.2 seconds....quickly and efficiently solved and handled my request. Problem-Solving being one of many talents that Amanda seems to possess. Including her capability in resolving issues or unexpected problems calmly and effectively. Ensuring your satisfaction. Working with customers juggling many personalities back to back with a smile.Five Stars***** giving my sincere gratitude for the outstanding service provided by "AMANDA MOCK" during my recent visit to the fabulous (PRIMM VALLEY CASINO RESORTS). Going above and beyond to ensure my visit was memorable. Resolved my request within minutes. Allowing me to continue enjoying my trip without stress.Showing such a great commitment to her job should be highly commended. "AMANDA YOU ARE DEFINITELY AN ASSET FOR YOUR PLACE OF EMPLOYMENT". My only regret is that I did not have a reprint made of my players club card showing the several hours of gaming that my friend and I were partaking in after the concert. That's okay because I will be attending the PARLIAMENT FUNKADELIC CONCERT coming up January 17th. Thanks again.