Hotels of Earth

Parque Balneário Hotel Santos by Castelo Itaipava

★★★★★ Av. Ana Costa, 555, Santos, BR

8.6 guest rating· 5275 reviews

The five stars

Parque Balneário Hotel Santos by Castelo Itaipava holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.6/10 across 5275 reviews.

About this hotel

Stylish Rooms and Prime Location

Experience luxury just steps away from Gonzaga Beach at Parque Balneário by Atlantica Hotels. The stylish rooms offer free internet access, flat-screen TVs, and room service around the clock.

Relaxation and Entertainment

Unwind by the outdoor swimming pool with stunning sea views or pamper yourself in the hydro-massage hot tub. For the little ones, there are games rooms and toys, while adults can enjoy the sauna and gym facilities.

Dining and Attractions

Indulge in Brazilian and international cuisine at Restaurant Old Harbour or savor light snacks with panoramic sea views at the pool-side bar. Explore nearby attractions like the Museu do Café museum and Monte Serrat, just a short drive away.

Book now for an unforgettable stay at Parque Balneário by Atlantica Hotels!

Rooms & rates

Luxury Quadruple Room

Sleeps 4 · 24 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Presidential Suite

Sleeps 2 · 80 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Deluxe Quadruple Room

Sleeps 4 · 28 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Superior Double Room

Sleeps 2 · 24 m² · Queen Bed

  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Luxury Double Room

Sleeps 2 · 24 m² · King bed

  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Deluxe Studio Suite

Sleeps 2 · 26 m² · King bed

  • Air conditioning
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Minibar

Presidential Studio Suite

Sleeps 2 · 81 m² · King bed

  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom
  • Separate bathtub and shower
  • Deep soaking bathtub

Superior Quadruple Room

Sleeps 4 · 24 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower
  • Safety deposit box

Double Room

Sleeps 2 · 28 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Deluxe Double Room with Balcony

Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Amenities

  • Free WiFi
  • Heated pool
  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Spa/wellness center
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
Show all 81 amenities
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Beach
  • Beachfront
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Baby safety gates
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shallow end
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Terrace
  • Thermometers for guests provided by property
  • Wine/champagne

Location

© OpenStreetMap contributors

Av. Ana Costa, 555, Santos, BR

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.65275 reviews

+ Location+ Service+ Breakfast+ General ComfortCleanliness IssuesElevator ProblemsNeed for Room Enhancements
Cleanliness7.7
Service9.0
Location9.4
Room Quality8.2
Amenities8.4
Value for Money8.6

Guest review

10.0

Excelente localização, conforto e serviços oferecidos. Funcionários muito competentes e atenciosos. Ótimas opções de lazer. Área de cobertura sensacional, de onde é possível contemplar da piscina um belíssimo pôr do sol de frente para o mar! Tive uma experiência incrível, é um hotel perfeito para relaxar!

Eugenio César De Marco Greghi · BR · 2026-07-25

Muito boa e divertida.

8.0

Café da manhã bem servido. Atendeu as expectativas que estávamos esperando.

Não teve nada que desagradasse

Denise · BR · 2026-07-24

Too expensive

5.0

Location Ocean view

Very expensive for a old / non rénovâtes building

Valérie · CA · 2026-07-24

Hotels of Earth · questions

Is Parque Balneário Hotel Santos by Castelo Itaipava really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please note, all requests for extra beds and/or cribs have to be submitted to the property and will be under approval.

According to the Brazilian Federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Photo ID is required at check in.

Please note that pets will incur an additional charge of R$ 99 per stay.

Please note that a maximum of 1 pet is allowed per room.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 6 years old stay for free when using an existing bed.

Children up to and including 12 years old stay for free when using an available extra bed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

Parking

Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.