Airways Hotel♡

Service slipping

6.0

Returned to this hotel after a 12 months gap only to be disappointed in the service and room service. Room was not cleaned properly , stayed two nights and room was not serviced. Coffee and tea in the room was low and not replenished during my stay. Had a meal at the view restaurant was pleasant but linen napkins appeared to be re used from previous diners, not clean and crumpled. It has had such a good reputation in the past but seems to be slipping in customer service under new management.

Food below average

4.0

We (4 adults and one toddler) went to Deli KC's for breakfast while waiting on a flight. 3 of the adults ordered dishes which entailed "poached eggs" all of which came out literally cold, and none of which were runny (they resembled boiled eggs). My niece ordered the smashed avocado on toast, it was not smashed nor seasoned - just some slices on an unbuttered piece of toast. From their warmer we ordered a sausage roll, which was literally a tiny sausage wrapped in puff pastry, and a ham chicken turnover that was surprisingly tasty. My toddler had eggs (like a broken omelette) on toast - we had to take the eggs off the toast to butter it but at least these eggs were hot. The Coffee's were quite good, the staff were immaculately dressed and attentive, however I would not eat there again.

Good choice

10.0

Nice room, clean pool, superb view from the restaurant, good food, best hotel around, good transfer from the airport. We wish to come back.

AvoidVue Restaurant for breakfast

2.0

This review is for the Vue Restaurant. Cons Boring breakfast foods - the place has gone backwards in 2025. Look at other food options and consider vegetarians too please. Look at what your competitors are offering - its so much better. the chairs are filthy with years of grime and embedded on the arm rests. They dirty. Please clean them Pros Friendly and helpful staff The view Seriously consider going to other restaurant for breakfast and avoid the boring of Airways.

Warm & family-friendly

10.0

Celebrated my son’s 5th birthday at The Vue restaurant and had such a great time! Big thanks to Andrea B and Melissa for their warm and friendly service. They made our night so easy to enjoy!

Underwhelming

2.0

For a one star hotel, this is over rated. They ran out of food at 6.30pm, except for boiled cauliflower. Fortunately we found a kebab shop a kilometre walk away. Room facilities fail to reflect photographs in advertisements. Shower over high bath, making shower unusable. Room spacious due to lack of facilities. Would have been better off sleeping at the airport.