Cambridge Belfry Hotel & Spa♡

Good and bad

6.0

We spent the weekend there as we were attending the Masonic Ladies Night. We arrived Friday afternoon and were given our key to a very nice room on the second floor. An evening meal had been arranged included in our price. Five of the group had a starter and I decided to skip the starter and have a dessert. We were given a table at the end of the restaurant, unfortunately the lighting was nor very good and to read the menu our friend had to put his mobile torch to be able to read the menu, we did ask if it was possible to supply a light but this did not appear until after the main meal. As I was only one having a dessert I decided to have the meringue with mixed fruits, it arrived and it was not very nice, the meringue topping was soggy because the soft fruits had been placed on top with a sorbet on top of that. The Saturday banquet was a set meal, my husband and I had the mackerel and salad which was acceptable, the main meal was lamb, we were expecting it to be slices of lamb with veg and mashed potatoes. The lamp was pulled lamb made into a burger overpowered with thyme, tough tender broccoli spears that you couldn't cut the stems. The dessert for myself and husband was a sticky toffee pudding, it wasn't bad but not enough caramel sauce. Breakfast was the usual buffet that is often supplied at hotels.

Concerning Hygiene Standards at the Cambridge Belfry Hotel & Spa

2.0

I am a member at the Cambridge Belfry Hotel & Spa and felt it was important to share my experience, specifically regarding the floor hygiene in the sauna and steam room areas. I always find the floors in both wet areas to be in an extremely concerning condition. There was a strong sewer-like odour that was impossible to ignore, and the visible build-up on the floor surfaces raised serious worries about cleanliness and potential bacterial growth. For facilities that involve high humidity and bare feet, this felt especially alarming. The Sauna is incessantly broken yet this is not reflected in my monthly membership fees, there are no deductions for any of their inconveniences. What stands out to me is that the spa seemed very focused on maximising weekend guest numbers, yet the overall cleanliness didn’t appear to match the level of foot traffic. From my perspective, the wet areas did not seem to receive the thorough deep cleaning that public wellness facilities should maintain—particularly given the health and safety expectations for public pool, spa, and steam room environments. As a member, I believe these issues deserve urgent attention to ensure the wellbeing and safety of everyone using their facilities.

Nice but cold

6.0

Room nice, hotel nice and the facilities were great. However, our room was cold! There was a radiator but it didn't give much heat and had to use a plug in electric heater.

Lovely stay

10.0

A lovely, peaceful stay. Nice to use the spa facilities as well. Staff very friendly. I stayed in a standard room which was a good size and very comfortable.

Gift night away

8.0

Our stay was a treat for us from Christmas just to have a night away together. It was lovely relaxing in the pool, the temperature of the pool could have been a little warmer. The dinner service and food provided was 10/10. Atmosphere was perfect. The cleanliness throughout the hotel was excellent. The room was perfect and the bed was firm but very comfortable. We throughly enjoyed the breakfast service also. The breakfast set us up for the day. The sweet treat at breakfast of the chocolate muffins were delicious. Overall, very pleased with stay. We recommended our parents to stay there and they have booked to go in the next couple of weeks.

Comfortable stay excellent staff lovely room

8.0

Some nice touches ( free drinks in mini-bar) and great service and lovely spacious room. Excellent staff in dining room and reception