Junior Suite, 1 Queen Bed, Non Smoking
Sleeps 2 · Queen Bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
SureStay InnSuites Phoenix Hotel & Suites by Best Western
★★ 1615 E Northern Ave, Phoenix, Arizona, 85020, Phoenix, US
8 guest rating· 151 reviews
About this hotel
Recreational Amenities : Make a splash in the outdoor pool, relax in the spa tub, or break a sweat at the fitness center.
Featured Amenities : Enjoy complimentary Wi-Fi, concierge services, and a business center for all your needs.
Convenient Location : Situated close to Phoenix Mountains Preserve and just a short drive from popular attractions like Grand Canyon University and Phoenix Convention Center.
Get ready to experience the best of Phoenix at Best Western InnSuites Phoenix Hotel & Suites.
Rooms & rates
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;With Sofabed)
Sleeps 3 · King bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave
Sleeps 2 · King bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)
Sleeps 3 · Queen Bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Sleeps 4 · 2× Queen Bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
Junior Suite, 1 Double Bed, Non Smoking
Sleeps 2 · Double bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Sleeps 3 · 2× Double bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
Standard Room, 1 King Bed, Non Smoking
Sleeps 2 · King bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)
Sleeps 3 · King bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
Suite, 1 Double Bed, Non Smoking (Living Room)
Sleeps 2 · Double bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
- Hair dryer
Amenities
- Free WiFi
- Pool hoist on site
- Wheelchair-accessible pool
- Health or beauty spa nearby
- Wheelchair-accessible spa
- Fitness facilities
- Wheelchair-accessible fitness center
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Free breakfast
- Free full breakfast
- Golfing nearby
- Water skiing nearby
Show all 39 amenities
- 24-hour front desk
- Bicycle rentals nearby
- Braille or raised signage
- Casino nearby
- Coin laundry on site
- Computer station
- Concierge service
- Designated smoking area
- Express check-in/check-out
- Express check-out
- Handrails in stairways
- Hiking/biking trails nearby
- Limo or town car service available
- Mountain biking nearby
- Multilingual staff
- Parasailing nearby
- Rafting nearby
- Rock climbing nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Television in common areas
- Visual alarms in hallways
- Water dispenser
- Well-lit path to entrance
- Wheelchair accessible
Location
1615 E Northern Ave, Phoenix, Arizona, 85020, Phoenix, US
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8151 reviews
+ Clean room with necessary amenities+ Friendly front desk staff− Poor cleanliness (hair in bathtub)− Issues with breakfast and service
Cleanliness6.3
Service7.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money7.3
Guest review
4.0Under renovation. Room did not have bedding (bare mattress) was not properly cleaned after last guest. Staff member said no other rooms available so we went on a scavenger hunt for bedding which was only partially successful since we couldn’t find a top sheet or pillow cases
Guest review
2.0The rooms they had given me had the exterior door blocked, far away in a very dark corner and the air conditioning was very noisy. They also had large trash cans in the rooms like those they have outside and they wouldn't take them out of the room. There were also used water bottles and the toilet was full of waste. And they said the breakfast is incluided , but was false, thnaks
Guest review
4.0Staffing was rare at the front desk and didn’t answer phone calls. Tap water in room was always warm to drink. We stayed 2 nights and TV did not work at all. Room amenities very dated. No breakfast bar because of remodeling even though website says there is one. Not worth the price. Hotel promised me a partial refund but never got it. Would not stay there again.
Guest review
2.0No breakfast provided due to remodel; telephone didn’t work; toilet was leaking; wi-fi went down for 2 hours; no one was at the front desk when we went to inquire (sign said “be back in an hour” with no time listed on sign; temperature of room was too hot or too cold; a person was leaf blowing outside our door early both mornings; there was leftover food in fridge. Although they promised to refund $20 for no breakfast, it cost us much more to eat out for 2 breakfasts (family of 4). Very frustrated with the property, lack of service.
Guest review
4.0Air conditioning wires were showing and if moved turned the conditioner off. The pool looked like pond water at the zoo. The bathtub was full of other peoples hair. The breakfast was edible, like warm and straight out of a box or freezer. Pictures are false advertising to what the property actually looks like.
Happy with my stay in July 2025
8.0My room was clean and had all the amenities I needed. It was a very hot day in Phoenix and the airconditing was fantastic. My suite had a microwave, refrigerator, iron & ironing board, and hair dryer. It was quiet and perfect for my needs. The check-in was quick and Danny (front desk) was friendly and helpful.
Good to know
Pool access available from 7:00 AM to 10:00 PM.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .
›Pets
Maximum number of pets per room 2
›Pets
Service animals are exempt from fees/restrictions
›Children and extra beds
No rollaway/extra beds available
›Pets
Pet max weight (per pet) in lb is 80
›Pets
Pet max weight (per pet) in kg is 36
›Accessibility
No elevators
›Pets
Pets allowed
›General
Professional property host/manager
›Pets
Only dogs are allowed
›Pets
Service animals are allowed
›Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)