Superior Double Room
Sleeps 2 · 30 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Mercure Cergy Pontoise Centre
★★★★ 3 Rue Des Chênes Emeraude, Cergy, FR
7.5 guest rating· 1028 reviews
About this hotel
Modern Hotel near Paris
This Mercure hotel is conveniently located just a short walk from Cergy-Prefecture RER station, offering easy access to the heart of Paris. The air-conditioned rooms provide a comfortable stay with satellite TV for entertainment.
Well-Equipped Rooms
The rooms at Mercure Cergy Pontoise Centre are designed to meet your needs with amenities such as high-speed internet, a courtesy tray, and tea/coffee facilities, ensuring a pleasant and productive stay.
Convenient Amenities
Indulge in delicious dining options just 1.7 km away in Port Cergy or unwind at the hotel's Astree Bar. Additionally, benefit from secure private parking and surveillance for a worry-free stay.
Ready to experience comfort and convenience near Paris? Book your stay at Mercure Cergy Pontoise Centre now!
Rooms & rates
Privilege Double Room with Sofa Bed
Sleeps 3 · 38 m² · Double bed, Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Classic Twin Room
Sleeps 2 · 18 m² · Twin bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
- Shower
Classic Double Room
Sleeps 3 · 18 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
- Shower
Amenities
- WiFi available
- Accessible parking
- Parking
- Parking garage
- Private parking
- Breakfast in the room
- Bar
- Screens / Barriers between staff and guests for safety
- Pets allowed
- 24-hour front desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
Show all 53 amenities
- Non-smoking throughout
- Family rooms
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Invoice provided
- Key access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Wheelchair accessible
- Wine/champagne
Location
3 Rue Des Chênes Emeraude, Cergy, FR
- Check-in
- from 12:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say7.51028 reviews
+ Friendly staff+ Comfortable beds− Cleanliness issues− Outdated decor
Cleanliness6.6
Service8.6
Location7.7
Room Quality7.1
Amenities7.6
Value for Money7.6
Not a pleasant experience
5.0Location was good
− We booked this hotel especially because it had air conditioning so we paid a bit extra for that which we didnt mind. On arrival the receptionist advised the room didnt have air conditioning as it wasn't working properly. As a gesture they advised we wouldn't have to pay for breakfast or the local tax to compensate. However on 42 degree heat that weekend we didnt really care for eating breakfast we just really wanted air con which is what we needed. We went to the room which was big enough but was sooo hot! Decided to go down to reception and ask if they had a fan which they did and brought it to our room but this didn't do anything really it was just moving hot air around the room. Myself and mum went to have a cold shower to cool down and had to go for a walk as we could hardly breath in there. Mercury Hotels normally have a good reputation and I have stayed at others in Europe however truly disappointed. Besides the air con, the toilet was not to standard had a big brown mark down it like it was vert dirty but must be limescale as i tried to clean it and it wouldn't come off but it should be removed! The shower head was alsl leaking and the carpets had very big stains. I truly could not comprehend where we were staying especially for the price we paid per night! I'm sorry I couldn't give a good review but our stay was not pleasant at all.
Trop cool
10.0La vue
− Le gel douche
C’est super . Accueil chaleureux. Très sympa. Rien à redire.
9.0J’ai trop aimé cette établissement et c’est incroyable.
Guest review
7.0Accueil parfait, orientation et conseil des boutiques avec Me Jamila rien a dire Merci pour l'équipe
Good to know
Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Parking
Private parking is possible on site (reservation is not needed) and costs EUR 7 per day.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Pets
Pets are allowed. Charges may be applicable.