Microtel Inn & Suites by Wyndham New Ulm♡

Stay away….

2.0

Worst experience. Locked out of our room for many hours, lobby was dirty, pool area was filthy, smelly and moldy. We were charged over $400 for 2 nights. If we could have we would have stayed somewhere else unfortunately all the good hotels were sold out due to the hockey tournament.

Jaw dropping experience

2.0

By far the worst experience I’ve ever had. Wish you could do a negative star. Poop stains on beds, dirty underwear in room, overcharged my friend 3 times for a weekend stay, keys wouldn’t work, locked out for 4 hours and stuck in the lobby, daughter was having an asthma attack from the mold in the pool room, couldn’t access her inhaler that was in my room because their key system wouldn’t work and couldn’t find a replacement for 4 hours. Staff re-keyed their master key, didn’t get back into room until after 1am and had to be up by 6am to be at a hockey game as we stayed there for a tournament. Multiple people were stuck in the lobby because of their key issues, people had to switch rooms prior to the key issues because of damages/issues, but just dealt with a broken toilet because at some point enough is enough and you are just too tired to keep trying to find a place to sleep. I do not recommend this place to anyone. This place should just be demolished. Stay at your own risk, but you are better off finding a different hotel or Air BNB. Don’t waste your time.

Horrible

2.0

When checking in it was amazing and smooth but the room had a weird smell to it and than when going swimming it had mold on the ceiling and the evening staff was very unhelpful with the kids who weren’t being watched with their mother drinking not watching her kids in the corner and than got locked out of our room while many others were standing around waiting for someone to show won’t be staying here again

Hotel in dire need of repairs and updates

2.0

We stayed here for a hockey tournament. The employees were very nice and helpful, and that was really the only positive thing about our stay. First, the swimming pool wasn't functioning and not available for use. The breakfast selection was very limited and the juice machine was broken both days we were there. The waffle machine was also not working. The room, while decent sized, had mattresses that were extremely uncomfortable. The bathroom door wouldn't shut, the toilet was crooked, and the drain in the shower was extremely slow. The water pressure was very low and the water was hard. I have stayed at Wyndham properties before that were very nice, but this property is in serious need of improvements and renovations.

Not great.

7.0

Location good - center of town and a friendly Applebee's next door. Staff friendly and responsive. Bed comfortable. Very nice seasonal decorations in the lobby

− Napped on the hideabed sofa in our room - got bug bites. That was a first for us. 2 night stay and had to go down to front desk to ask for toilet paper. (Also only 1 piece of Kleenex in the box when we arrived.) Minimal towels. Breakfast dismal - only waffles and a few dry looking pastries. Internet wifi ok but it would not connect to our TV Fire Stick - unusual. (Most of the hotel's tv channels were sports or kid stuff.) Price was elevated presumably for the Oktoberfest weekend, as expected, but we did not feel like we got good value.

Guest review

10.0

Clean and comfortable. Small room.