Family Room
Sleeps 4 · 28 m² · Twin bed, Queen bed, 2× Double bed
- Desk
- Private bathroom
- Shower
- TV
- Telephone
Inverness Palace Hotel & Spa, WorldHotels Distinctive
★★★★ 8 Ness Walk, Inverness, GB
8.3 guest rating· 3088 reviews
About this hotel
Luxurious Amenities and Services
Located opposite Inverness Castle, the Best Western Palace Hotel & Spa offers a premium experience on the banks of the River Ness. Guests can indulge in the indoor pool, sauna, hot tub, and spa treatments at the Palace Leisure Club & Spa.
Dining Options
With options ranging from informal lunches at The Brasserie to elegant evening dining at Eight on the River, guests can savor a variety of culinary delights. The River View Lounge also provides a relaxing spot for afternoon tea or enjoying Starbucks Coffee.
Convenient Location
Just a short walk from Inverness city center and close to riverside restaurants and bars, The Palace Hotel is ideally situated for exploring the area. Additionally, the proximity to the train station and a short drive to Loch Ness make it a perfect choice for travelers.
Book now for a luxurious stay at the Best Western Palace Hotel & Spa!
Rooms & rates
River View Double/Twin Room
Sleeps 2 · 26 m² · Queen bed, 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Executive Room, 2 Twin Beds, Non Smoking (View)
Sleeps 2 · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Baby bath
- Coffee/tea maker
Executive Room, 1 Double Bed, Non Smoking (View)
Sleeps 2 · Double bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Baby bath
- Coffee/tea maker
Comfort Room, 1 Double Bed, Non Smoking
Sleeps 2 · Double bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Baby bath
- Coffee/tea maker
Classic Double or Twin Room
Sleeps 2 · 23 m² · Extra-large double bed (Super-king size), 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Comfort Room, 1 Twin Bed, Non Smoking
Sleeps 1 · Twin bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Baby bath
- Coffee/tea maker
Comfort Room, 2 Twin Beds, Non Smoking
Sleeps 2 · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Baby bath
- Coffee/tea maker
River View Double/Twin Room
Sleeps 2 · 26 m² · Queen bed, 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Family Room, 2 Double Beds, Non Smoking
Sleeps 4 · 28 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Baby bath
- Coffee/tea maker
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Pool cover
- Swimming pool
- Swimming pool toys
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Accessible parking
- Street parking
- Breakfast in the room
Show all 86 amenities
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Snack bar
- Pets allowed
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Beauty Services
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Packed lunches
- Pedicure
- Personal trainer
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
8 Ness Walk, Inverness, GB
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.33088 reviews
+ Great river view+ Helpful staff− Poor breakfast service− Cleanliness concerns in dining area
Cleanliness7.7
Service8.7
Location8.7
Room Quality9.2
Amenities8.7
Value for Money8.2
Great location, comfortable but amenities not commensurate with the price point.
5.0The location is excellent and they offered parking. Rooms were comfortable and the pool area is decent.
− The food offer at the restaurant and the breakfast were quite underwhelming. The meal we had for dinner on the first night was really disappointing. I opted for the burger and it was so bad I actually couldn’t finish it. The menu said it was a smash burger, but that is not what was served. It was a very bog standard van style burger. I strongly suspect it came out of a bag and was deep fried (having put my years in working in hospitality, I’ve seen that trick before, especially toward the end of service). It was the night of the Scotland vs Morocco game so we got the vibe people were keen to finish their shift. We did make staff aware, and they were apologetic and offered a free round of drinks, which was appreciated, but unfortunately I was left a bit hungry that night. In summation, the rooms are comfortable and decently appointed, but the amenities and food service aren’t quite up the standard that you would expect from somewhere that says it’s a 4-Star hotel.
Dommage
6.0L'hôtel est bien placé sur la Ness Walk, peu loin du centre ville
− La chambre qui nous a été proposée se trouvait dans une dépendance de l'hôtel, à l'arrière de celui-ci ... cela nous a fortement déplu.
Guest review
9.0The staff were extremely friendly and helpful. Excellent location
אכזבה גדולה ביותר
4.0− חדר עלוב ללא קבלה וקטן ביותר ארוחת בוקר נוראית מלצרים לא אדיבים
Good to know
Please inform the property of your room location preference of either the victorian property or garden cottage.
Please note that pets will incur an additional charge of GBP 15 per night, per pet.
When booking for 6 bedrooms or more or stays of 5 nights, different policies and additional charges may apply.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Public parking is possible on site (reservation is not needed) and costs GBP 6 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.