One-Bedroom Presidential Suite with Balcony
Sleeps 2 · 111 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
The Ballantyne, a Luxury Collection Hotel, Charlotte
★★★★★ 10000 Ballantyne Commons Parkway, Charlotte, US
9.1 guest rating· 482 reviews
The five stars
The Ballantyne, a Luxury Collection Hotel, Charlotte holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.1/10 across 482 reviews.
About this hotel
Luxurious Accommodations
Indulge in the lavish rooms at The Ballantyne, complete with upscale amenities and elegant decor. The spacious rooms with large windows and high ceilings offer a serene retreat for your stay.
Fine Dining and Relaxation
Savor delectable cuisine at the on-site Gallery Restaurant or pamper yourself with a rejuvenating spa treatment. Unwind by the resort-style pools or take a leisurely stroll along the walking trails for a truly relaxing experience.
Convenient Location
Explore upscale shopping at SouthPark Mall or seek adventure at the U.S. National Whitewater Center, both just a short distance away. The prime location of our hotel allows you to experience the best of Charlotte during your stay.
Book now for an unforgettable luxury experience at The Ballantyne, a Luxury Collection Hotel, Charlotte.
Rooms & rates
Grand Deluxe King Room with Park View
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View
Sleeps 4 · 33 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
One-Bedroom Executive Suite with Balcony
Sleeps 2 · 74 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Grand Deluxe King Room with Balcony and Park View - Hearing Accessible
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Grand Deluxe King Room with Park View - Mobility Accessible with Tub
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe King Room with Roll-in Shower - Mobility and Hearing Accessible
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Four-Bedroom Cottage with Balcony and Fireplace
Sleeps 8 · 341 m² · 4× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Grand Deluxe Queen Room with Two Queen Beds and Park View
Sleeps 4 · 33 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe Queen Room with Two Queen Beds - Hearing Accessible
Sleeps 4 · 33 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Fence around pool
- Indoor pool
- Outdoor pool
- Outdoor pool - seasonal
- Pool bar
- Pool with view
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Hot spring bath
- Fitness facilities
Show all 100 amenities
- Accessible parking
- Parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Allergy-free room
- ATM/cash machine on site
- Auditory guidance
- Beauty Services
- Board games/puzzles
- Canoeing
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Heating
- Higher level toilet
- Hiking
- Horse riding
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Kids' outdoor play equipment
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Lower bathroom sink
- Manicure
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Pedicure
- Picnic area
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Terrace
- Toilet with grab rails
- Vending machine - drinks
- Visual aids: Braille
- Wheelchair accessible
- Wine/champagne
Location
10000 Ballantyne Commons Parkway, Charlotte, US
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.1482 reviews
+ Great staff service+ Beautiful hotel decor+ Clean rooms+ Wonderful amenities− Poor cleanliness in spa− Inadequate food quality− Inconsistent room conditions
Cleanliness7.8
Service10.0
Location9.9
Room Quality9.8
Amenities9.3
Value for Money9.3
Excellent
10.0Everything. Customer service and experience overall.
− Cleanness and customer service.
This is a beautiful hotel
10.0We loved our first stay at The Ballantyne. The hotel, rooms and grounds are lovely. The staff is gracious, friendly and helpful. The restaurants are terrific. The Ballantyne is a gem!
Not a 'Luxury' experience
6.0The resort itself is lovely. Every employee I encountered was friendly and helpful. The meals we had there were excellent, particularly the burgers at the pool. Ah, the pool. They make it look like a big, beautiful oasis. It's not. We arrived at the resort at about noon on a Friday and the pool was PACKED. There were no chairs available. They have about 200 rooms and maybe, MAYBE, 80 chairs. We decided to try the 'indoor' pool. This would have been somewhat enjoyable had there been some chairs available on the deck area outside the indoor pool, but no. So we basically sat in our room all of Friday afternoon because the pools were full. We got up early on Sat and secured 2 chairs at about 830AM. Mind you, the pool was already 75% full at 830AM. There were the usual rude a-holes who put a towel down at 8 and then go back to bed. This practice needs to be policed IMO. I will say they did have 2 people taking names and trying to get guests seated at the pool. I do not consider this a 'luxury' experience. Securing a chair at the pool at a 'luxury resort' in July shouldn't feel like The Hunger Games. The music out there was great tho. 80's rock and pop. At 1PM they started the live music. It was awful. Talk about depressing. I'll never stay there again.
Disappointed
4.0Booked a day at the spa. What a waste of money! I get a better pedicure at my local nail salon! Not professional and over promised under delivered. Room was a mess with electrical cords all over the place, cabinet doors open, loud conversations among employees. The facial was okay, but the provider had nothing positive to say to me. Won’t go back.
First class- all the way
10.0We have travelled a lot and the Ballantyne stands out from the rest. Pricey- but you get what you pay for. Plenty of parking. Extensive choices for eating and drinking. Service from all staff was impeccable. Concierge staff were at the top of their game- day & night. Perfect mattresses and attention to detail everywhere you looked. It was a perfect wedding venue befitting the celebration of marriage between two outstanding young military officers.
First time in six visits that I’ve been disappointed
7.0The facility itself is beautiful
− Or room was old and for handycaped people. The bed was too low and the shower was not for a normal person
Hotels of Earth · questions
- Is The Ballantyne, a Luxury Collection Hotel, Charlotte really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
People no matter the age stay for US$35 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.