★★★★★ 1 Thanh Nien Road, Hanoi, VN
8.8 guest rating· 557 reviews
Pan Pacific Hanoi holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.8/10 across 557 reviews.
Luxurious Accommodation with Stunning Views
World-Class Amenities
Pan Pacific Hanoi offers a full spa, indoor heated swimming pool, and complimentary WiFi. The rooms are elegantly designed with modern furnishings, flat-screen TVs, and fully-stocked minibars. Guests can enjoy authentic dim sum at Ming Restaurant, a buffet at Pacifica, or relax at the Summit Lounge with a panoramic city view.
Ideal Location for Exploring
Conveniently located near the city centre, guests can easily visit popular attractions like Hoan Kiem Lake and Dong Xuan market. Whether you're here for business or leisure, Pan Pacific Hanoi is the perfect choice for your stay.
Ready to experience luxury and convenience at Pan Pacific Hanoi? Book your stay now!
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Sleeps 2 · 35 m² · 2× Single bed
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a mini-bar, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.
Sleeps 3 · 35 m² · 2× Single bed
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, a mini-bar, a wardrobe, a safe deposit box as well as lake views. The unit has 2 beds.
Sleeps 3 · 48 m² · King bed
<p><strong>1 King Bed</strong></p><p>517-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 3 · King bed
<p><strong>1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 3 · 35 m² · King bed
<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>377-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 3 · 35 m² · King bed
<p><strong>1 King Bed</strong></p><p>377-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 3 · King bed
<p><strong>1 King Bed</strong></p><p>Overlooking the city</p><br/><p><b>Layout</b> - Bedroom and living room</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 3 · King bed, 2× Twin bed
<p><strong>1 King Bed and 2 Twin Beds</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 3 · 2× Twin bed
<p><strong>2 Twin Beds</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 2 · King bed
<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>Overlooking the lake</p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - 24-hour room service, minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - A down duvet, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
1 Thanh Nien Road, Hanoi, VN
Guest review
8.0Super Lager
Guest review
7.0كل شي
− خدمة التمديد حتى لو برسوم
Hotel with great location and comfort
10.0The staffs are very helpful and what I like most is I can check in early and check out late without having to pay extra.
Older hotel, stay in bigger remodeled rooms
8.0Pan Pacific is right outside of old quarter in the charming Westlake area. If you want to be in the action, this is not it. If you like a quiet area, this is a good hotel. First let me just say I booked through Amex and I expected 5 stars, I’d say this hotel is 4 star at best. The service was good but the rooms are dated and the hotel in general does not have the 5 star personalization/charm that most hotels have. My first room was run down and had an odor. The electrical plugs didn’t work, it smelled musty, the carpet was gross and the ac filter was falling out of my closet. It wasn’t until I called Amex to complain that the manager offered graciously to move me before I moved myself. I have to say the top level is a major difference and my room was way nicer when I moved. If I didn’t escalate the issue, I would probably not have stayed — it was pretty bad. All in all, service was great during my stay. The spa was awesome. Gym got crowded daily but it has amazing amenities. The hotel lobby is gorgeous and I guess depending on the room, it can be a nice stay. I would not book a basic room though until they remodel.
リラックス
10.0朝食がおいしかった。種類も豊富で楽しめた。ジム、プールあり。ジャグジーとサウナは男女兼用なので、水着がないと入れない。男女別々だったらもっとよかった。ベッドは柔らかくて寝心地がよかった。ホテルでリラックスするには最高。
− 特になし。
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
A deposit may be required at the property.
Free private parking is possible on site (reservation is not needed).
When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 11 years old stay for VND 721,000 per person per night when using an available extra bed.
People 12 years old and over stay for VND 1,440,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.