Deluxe Twin Room with Lake View
Sleeps 2 · 35 m² · 2× Single bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Pan Pacific Hanoi
★★★★★ 1 Thanh Nien Road, Hanoi, VN
8.8 guest rating· 557 reviews
The five stars
Pan Pacific Hanoi holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.8/10 across 557 reviews.
About this hotel
Luxurious Accommodation with Stunning Views
World-Class Amenities
Pan Pacific Hanoi offers a full spa, indoor heated swimming pool, and complimentary WiFi. The rooms are elegantly designed with modern furnishings, flat-screen TVs, and fully-stocked minibars. Guests can enjoy authentic dim sum at Ming Restaurant, a buffet at Pacifica, or relax at the Summit Lounge with a panoramic city view.
Ideal Location for Exploring
Conveniently located near the city centre, guests can easily visit popular attractions like Hoan Kiem Lake and Dong Xuan market. Whether you're here for business or leisure, Pan Pacific Hanoi is the perfect choice for your stay.
Ready to experience luxury and convenience at Pan Pacific Hanoi? Book your stay now!
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Rooms & rates
Premier Twin Room with Lake View
Sleeps 3 · 35 m² · 2× Single bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
One Bedroom Deluxe Serviced Suite
Sleeps 3 · 48 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Premier Suite
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Deluxe King or Twin room
Sleeps 3 · 35 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Club Room
Sleeps 3 · 35 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Executive Apartment
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Executive Suite
Sleeps 3 · King bed, 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Pacific Club, 2 Twin Beds
Sleeps 3 · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Deluxe King or Twin Room, Lake View
Sleeps 2 · King bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Rooftop pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Hot spring bath
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
Show all 97 amenities
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- ATM/cash machine on site
- Babysitting/child services
- BBQ facilities
- Beauty Services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Grocery deliveries
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Packed lunches
- Pedicure
- Personal trainer
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Terrace
- Thermometers for guests provided by property
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
1 Thanh Nien Road, Hanoi, VN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.8557 reviews
+ Great service+ Delicious food+ Beautiful views− Poor cleaning service− Inhospitable staff− Room maintenance issues
Cleanliness8.3
Service9.1
Location8.8
Room Quality8.7
Amenities8.8
Value for Money8.7
Guest review
8.0Super Lager
Guest review
7.0كل شي
− خدمة التمديد حتى لو برسوم
Hotel with great location and comfort
10.0The staffs are very helpful and what I like most is I can check in early and check out late without having to pay extra.
Older hotel, stay in bigger remodeled rooms
8.0Pan Pacific is right outside of old quarter in the charming Westlake area. If you want to be in the action, this is not it. If you like a quiet area, this is a good hotel. First let me just say I booked through Amex and I expected 5 stars, I’d say this hotel is 4 star at best. The service was good but the rooms are dated and the hotel in general does not have the 5 star personalization/charm that most hotels have. My first room was run down and had an odor. The electrical plugs didn’t work, it smelled musty, the carpet was gross and the ac filter was falling out of my closet. It wasn’t until I called Amex to complain that the manager offered graciously to move me before I moved myself. I have to say the top level is a major difference and my room was way nicer when I moved. If I didn’t escalate the issue, I would probably not have stayed — it was pretty bad. All in all, service was great during my stay. The spa was awesome. Gym got crowded daily but it has amazing amenities. The hotel lobby is gorgeous and I guess depending on the room, it can be a nice stay. I would not book a basic room though until they remodel.
リラックス
10.0朝食がおいしかった。種類も豊富で楽しめた。ジム、プールあり。ジャグジーとサウナは男女兼用なので、水着がないと入れない。男女別々だったらもっとよかった。ベッドは柔らかくて寝心地がよかった。ホテルでリラックスするには最高。
− 特になし。
Hotels of Earth · questions
- Is Pan Pacific Hanoi really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for VND 721,000 per person per night when using an available extra bed.
People 12 years old and over stay for VND 1,440,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.