Standard Room, Pool View ( subject to availability)
Sleeps 4 · King bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
Grand Royal Lagoon
★★★ Calle Quetzal No 8-a, Cancun, QROO, 77500, Cancun, MX
6.8 guest rating· 104 reviews
About this hotel
Outdoor Pool and Terrace/Garden : Embrace the tropical setting with an outdoor pool and picturesque terrace and garden at Grand Royal Lagoon.
Complimentary Services : Enjoy free Wi-Fi, concierge assistance, and even babysitting services for a relaxing stay.
Convenient Amenities : Benefit from room service, express check-in/out, and airport shuttle options at your disposal.
Experience the best of Cancun's Zona Hotelera with Grand Royal Lagoon - book your stay now!
Rooms & rates
Amenities
- Free WiFi
- Wheelchair-accessible pool
- Wheelchair-accessible spa
- Free long-term parking
- Free self parking
- Golf lessons available nearby
- Golfing nearby
- Water skiing nearby
- 24-hour front desk
- Airport transportation - pickup (surcharge)
- Area shuttle (surcharge)
- Concierge service
- Designated smoking area
- Ecotours nearby
Show all 34 amenities
- Express check-in
- Express check-in/check-out
- Express check-out
- Garden
- Hiking/biking trails nearby
- Limo or town car service available
- Marina on site
- Multilingual staff
- Parasailing nearby
- Personal motorized watercraft on site
- Porter/bellhop
- Rafting nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Surfing/bodyboarding nearby
- Television in common areas
- Terrace
- Tours/ticket assistance
- Upper floors accessible by stairs only
- Wheelchair accessible
Location
Calle Quetzal No 8-a, Cancun, QROO, 77500, Cancun, MX
- Check-in
- from 03:00 PM to 06:00 PM
- Check-out
- until 12:00 PM
What guests say6.8104 reviews
− High price for condition− Cleanliness issues with sheets and pillows
Cleanliness3.6
Service8.1
Location8.1
Room Quality5.6
Amenities8.1
Value for Money6.6
Guest review
4.0Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please.
Guest review
6.0It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front
Guest review
4.0La atención
Guest review
8.0Le falto , toallas para la alberca , y limpieza en la habitación.
Guest review
10.0Very nice custom service
Guest review
8.0Great location a short walk to shopping dinning and beach
Good to know
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
›Pets
Pets not allowed
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Children and extra beds
No rollaway/extra beds available
›Pets
Service animals not allowed
›General
Gap period enforced between guest stays - 48 hours
›General
Guests are provided with free hand sanitizer
›Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
›General
Staff temperature checks are conducted regularly
›General
Cashless transactions are available
›Accessibility
No elevators
›General
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›General
Temperature checks are available to guests
›Covid
Property does not offer onsite COVID-19 testing
›General
Property is cleaned with disinfectant
›General
Social distancing measures are in place
›General
Professional property host/manager
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›Health & Safety
Property does not require health documentation at check-in
›General
Shield between guests and staff in main contact areas
›General
Masks are compulsory at the property