Lakeside Chalet - Mumbai, Marriott Executive Apartments♡

Worn out hotel , but lovely staff

4.0

This hotel is run down . Everything needs immediate refurbishment. Dirty facilities. Rooms are big and spacious, but low water pipe pressure and if you re a squeamish person this will be a challenge. As a trip to India overall not for weak minded. It’s challenge for your body and soul . The gym is in nearby hotel , pool is unusable unless you dare swimming in waste . I suggest avoiding.

Wonderful stay & warm hospitality

10.0

Me and Udit had a really great time here. The rooms were very spacious with all luxury amenities—it honestly felt like a mini apartment. The food was amazing, and what stood out most was the warmth of the staff. Everyone greeted us with a smile and made us feel truly comfortable throughout the stay. A special thanks to Durga for leading such a wonderful team. The ground staff, room service, and F&B team were all excellent—especially Chetan and Ashwath, who took great care of us. The farewell cheesecake was such a sweet and thoughtful gesture. Highly recommended. Would love to visit again.

Not up to Marriott standards

6.0

I got attracted by the name- "Lakeside Chalet", and booked 2 stays for my family and myself. Our 1st stay was for 2 nights (just my wife & myself) in a single bedroom apartment. We were allotted #816. We soon discovered that the flush wasn't working properly in the bathroom; plus, the in-room safe wouldn't register several digits, rendering it useless. Upon request, the hotel promptly switched us to #914, which didn't have any deficiencies & was a lot better- thank you! I tried the breakfast buffet at Crimson the next morning- it was comprehensive & tasty. Then my kids joined us, so we moved to a 2-bedroom apartment, #302. This was a 3-night stay. The 1st night was uneventful. But on the 2nd night, around 5 AM, my wife was horrified to see dirty brown water flowing out of the hot water faucet. The water from the cold water faucet was milky-white. They had no clue what it was due to. We had a wedding to attend in the morning, but we couldn't take a shower or even brush!! We had to wait a few hours until the dirty water flow tapered off by itself. The net effect was that we ended up missing the morning's wedding festivities as we were prevented from getting ready in a timely manner. I noticed that the water in the toilet had a yellowish tinge all the time; initially I thought it wasn't getting flushed properly, but upon enquiry, i was told that they use reclaimed water for the toilets, and the yellow tint was "normal"! It was very unsettling. Another annoying hassle was that there was simply no way to contact the front desk from the room; dialing 0 connected me to the Westin's board. I had to tell them what I wanted, & they in turn conveyed it to the Lakeside Chalet front desk. Such a convoluted setup caused much delay. Upon checkout, I've always received the bill immediately. However, here I wasn't given a bill right away. 10 days later, when there still was no sign of a bill, I had to call the hotel and request them to give me my bill. The Lakeside Chalet Executive Apartments by Marriott simply is *not* up to Marriott standards. The customer service leaves a lot to be desired. I personally would hesitate to visit again.

Very pleasant stay!!

10.0

We had a wonderful stay. The view from the room was stunning...The hospitality and the ambiance was great, making for an excellent overall experience. The place is also very pet-friendly, making it an ideal choice for those travelling with furry friends.

A Splendid Pet Friendly Staycation

10.0

Enjoyed a splendid pet friendly staycation with my fur baby brother. Good rooms, good hospitality, good F&B, overall a good experience. Thank you Durba, Dipti, Puneet & team Lakeside Chalet.

Amazing stay at the Marriott Apartments

10.0

I have stayed at the Marriott Apartments a no. Of times over the years and every time, the staff has gone out of their way to take care of things. During my stay with my family, the staff took amazing care and accommodated all our requests with a smile. Special mention to their Manager Dipti, who was an excellent support through out.