King Room - Non-Smoking
Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
SureStay Hotel by Best Western Helen Downtown
★★★ 8396 South Main Street, Helen, US
8.5 guest rating· 1517 reviews
About this hotel
Alpine-Inspired Motel with Heated Pool and Spa Baths
Continental Breakfast and Convenient Amenities
Indulge in a relaxing stay at Best Western, where every room offers a small refrigerator, microwave, and cable TV. Start your day with a delightful continental breakfast before taking a dip in the heated outdoor pool or enjoying a soothing spa bath in select rooms.
Explore Nature and Nearby Attractions
Stay connected with free property-wide WiFi as you plan your adventures to Chattahoochee River, Unicoi State Park, Chattahoochee National Forest, and Yonah Mountain Vineyards. With convenient access to hiking trails and local vineyards, there's something for everyone to enjoy just minutes away.
Book now and experience the perfect blend of comfort and convenience at Best Western.
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Rooms & rates
Double Room with Two Double Beds - Non-Smoking
Sleeps 4 · 30 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
King Suite with Spa Bath - Non-Smoking
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
King Suite with Spa Bath - Non-Smoking
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
King Suite with Balcony, Spa Bath, Fireplace and Walk-In Shower - Non-Smoking
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Double Room with Two Double Beds - Mobility Accessible/Non-Smoking
Sleeps 4 · 30 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Swimming pool
- Free Parking
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
Show all 39 amenities
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Designated smoking area
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Invoice provided
- Key card access
- Laundry washed per local authority guidelines
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Terrace
Location
8396 South Main Street, Helen, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.51517 reviews
+ Great location+ Helpful staff+ Clean rooms− Parking issues− Dirty common areas− Uncomfortable beds
Cleanliness7.5
Service9.5
Location9.5
Room Quality8.0
Amenities8.5
Value for Money8.5
Guest review
9.0The front desk staff was great. The location was just walking distance to down town. The room was clean and the bed was comfortable.
− N/a
Anniversary trip.
6.0The room was nice, spacious. The pool was nice. The staff was nice. My husband and I were celebrating our anniversary.
− The spa bath didn't work! That was very disappointing. There was construction going on next door that started right outside our room at the crack of dawn. It was loud.
Guest review
8.0Room was clean and comfortable but when arrived to reserved room, TV did not work so we had to be Moved up on 2nd floor. No elevator. That’s why I reserved room on bottom floor. Also was not informed there was a new hotel going up right next to our room.
− when arrived to reserved room, TV did not work so we had to be Moved up on 2nd floor. No elevator. That’s why I reserved room on bottom floor. Also was not informed there was a new hotel going up right next to our room.
It was a wonderful stay. The staff is polite and very helpful and professional, and it is a wonderful location.
10.0It was very convenient to the city of Helen, Georgia. Great location.
− The construction guys next-door kept parking in our parking spaces.
My second time to Helen and both times I stayed here and will again
10.0Very clean and within walking distance to everything
− Nothing
Nice room, great staff, we'd stay again when we come back.
8.0Nice clean room No carpet- which was really nice. Easy aces onto main St. Just a short walk into the center of all the action. It was a great last minute choice.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 14 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.