Super 8 by Wyndham Fruita♡

staying 2 nights at hotel

2.0

I had to stay at this hotel due to my floor being repaired unfortunately I work from home and I cannot stay while they were replacing the carpets so I had to relocate me and my three children to stay in the hotel. Upon my arrival I attempted to make another stay unfortunately since I went through Expedia the guys at the front desk could not help me so I unfortunately had to refer back to Expedia and get charged full price and pay another $30 deposit. Now the next day we decided to go to the movies to get out of the hotel Upon our return we had some friends visiting us and once we returned to our room we heard a loud knock at the door as if it was the police it was the front attendant by the name of Mike he looked at me and said I needed to go with him because the room I was in was supposed to vacate. I did explain to him the situation earlier and how I had to do another room through Expedia but the guy prior working stated that I did not have to move rooms at this time the attendant had no documentation of my credit card or documentation of my stay he demanded that I pay for another night I refuse to give him my credit card at that time he threatened to call the cops on me as I did the same because he was trying to rip me off He requested that I show him validation which I had to run back to the room grab my phone and show him He then looked at it and stated oh OK everything's fine then at this time I felt very disrespected and uncomfortable considering he should have all this behind his desk Now when it came to my deposit he stated that I should receive it within two weeks from checkout date and I acknowledged Now after looking at my credit card receipts I noticed that a full refund of $30 was provided as well as another $4 transaction When I called a hotel to verify why I did not receive my $30 deposit back he stated that three towels were dirty I explained to him that that was the point is to use the towels to get clean He stated that they were damaged and unfortunately I would have to cover the cost. I had such a bad experience from the gate with this hotel and the extra charges that they want to add on I will never be coming here again and I highly recommend nobody else does either their staff are bias and rude especially Mike. They Do not properly explain their charges and why they would be keeping it. I am beyond disappointed and i will never stay here again! Do better!

embezzlement from customers

2.0

Fruita Colorado. Super 8 by Wyndham. A/c vents were so clogged up with dust removed and cleaned , vent ahood in bathroom was hanging down ,no batteries in remote couldn't watch any TV. Was supposed to get my refund back of 30 plus and extra day back we didn't stay and they wouldn't refund our money instead wanting 130 more for damage to room , come on there were no damage to our room. we have stayed in many Super 8 were are VIP members and this one is only one whos ever mentioned damage. it's clear this is how they take your money and it's no fair. I will be going over and beyond the top of management to whom ever I have to in order to get my refund ! YOU CANT SCREAM DAMAGE TO ROOMS WHEN THEY WERE ALREADY THAT WAY WHEN WE GOT THERE CHECK YOUR ROOMS BETTER DIFFERENT STAFF REPORTS AND SOME DONT BUT THIS IS FAR RIDICULOUS. AND IM GOING TO LET EVERYONE KNOW . BETTER BUSINESS BUREAU AND THEN SOME . R. Vaughn M Vaughn

The place just sucks

2.0

By all means do not visit this hotel. I stayed from 5/5-5/7. The nightmare began on the night of 5/6 when a gentleman was given an access key to my room late that night. Wasn’t his fault the front desk booked him into my room. I checked my credit card and discovered several erroneous charges on my card on 5/6. I was assured the management would fix the issues. Returned home and found they had charged over a hundred dollars above what my invoice. I contacted the manager, he stated it’s a problem with my card and they were at fault.

Guest review

2.0

Room was not clean when we checked in for a two night stay. We informed the front desk and they ensured us it would be cleaned at the next opportunity. It was not. We had to borrow a vacuum cleaner to get rid of the toenail clippings on the floor from the previous guest. I also had to wipe up an unknown white stain from the wall next to the bed and side table. Even if it had been properly cleaned, it desperately needs to be gutted. The carpet and all the caulk is disgusting, lighting and design are terrible, and the bathroom fan doesn't work. Overall, not where you want to spend your money.

Guest review

8.0

So far so good

Guest review

10.0

Continental Breakfast is that for sure, but beyond that not bad